Summary
Overview
Work History
Education
Skills
Timeline
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Tiara Buckner

Austell,GA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Loan Analyst

LendingPoint LLC
01.2022 - 08.2023
  • Assessed loan portfolios with 100% compliance with underwriting policies.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Assisted customers with completing loan applications and other paperwork.
  • Developed and maintained relationships with customers, lenders and other third parties.

CNA

CNA
09.2019 - 12.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
  • Supported needs of 10+ residents under long-term care

Customer Service Representative Lead

RL MOBILE DETAILING
04.2017 - 01.2020
  • Handled customer inquiries and suggestions courteously and professionally
  • Onboarded and trained customer representatives to meet performance and service goals.
  • Resolved escalated customer service inquiries and complaints to maintain satisfaction
  • Built positive rapport and relationships for high levels of customer 100% satisfaction

Customer Service Representative

CORELOGIC
01.2014 - 03.2017
  • Independently evaluates and documents results using reports and tools to ensure data quality
  • Prepare and distribute required reporting according to established client schedules
  • Handle outbound calls from clients in regards to screening and/or technical questions

Education

Some College (No Degree) -

Saint Paul College
Saint Paul, MN

Skills

  • Analytical and Critical Thinking
  • Excellent Communication
  • Creditworthiness Determination
  • Eligibility Determination
  • Data Entry
  • Problem-Solving

Timeline

Loan Analyst

LendingPoint LLC
01.2022 - 08.2023

CNA

CNA
09.2019 - 12.2021

Customer Service Representative Lead

RL MOBILE DETAILING
04.2017 - 01.2020

Customer Service Representative

CORELOGIC
01.2014 - 03.2017

Some College (No Degree) -

Saint Paul College

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Tiara Buckner