Tiara Foster
Atlanta,GA
Summary
Proven performer in fast-paced environments, adept at enhancing package handling efficiency and customer engagement. At FedEx Ground, significantly reduced damage rates through meticulous safety adherence. Excelled in customer service at Marshalls, fostering loyalty and repeat business. Skilled in heavy lifting and money handling, demonstrating a strong blend of hard and soft skills.
Overview
2
2
years of professional experience
Work History
Package Handler
FedEx Ground
Ellenwood, GA
08.2023 - 07.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Sales Associate
Marshalls
Atlanta, GA
09.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma - High School Teaching
Lithonia High School
Lithonia, GA05.2024
Skills
- Heavy Lifting
- Warehouse Safety
- Package unloading
- Packaging
- Customer service
- Money Handling
Timeline
Package Handler
FedEx Ground
08.2023 - 07.2024
Sales Associate
Marshalls
09.2022 - 02.2023
High School Diploma - High School Teaching
Lithonia High School