Summary
Overview
Work History
Education
Skills
Timeline
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Tiara Lee

Belle Glade,FL

Summary

Hardworking and dependable administrative professional offering 6+ years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support daily operations.

Overview

7
7
years of professional experience

Work History

Assistant Office Manager

Aspen Dental
Royal Palm Beach, FL
11.2021 - Current
  • Maintained patient records, scheduled appointments, and handled billing inquiries.
  • Managed all front desk operations, including phone calls and customer service inquiries.
  • Provided guidance to staff on insurance coverage and payment options for patients.
  • Coordinated with dental providers regarding patient care and scheduling needs.
  • Assisted in training new employees on office policies and procedures related to dental services.

Clerk Specialist

City of Pahokee
Pahokee, FL
10.2020 - 10.2021
  • Interfaced with customers to meet their building department and Code Enforcement related needs.
  • Issued permits and tracked them through the entire permitting process, from application acceptance to plan review, inspections, and permit closure.
  • Responsible for reviewing and processing BTR certificate applications for new businesses.
  • Processed lien researches upon request.

Transaction Service Manager II

Gold Coast Federal Credit Union
Belle Glade, FL
10.2017 - 10.2020
  • Processed customer transactions including deposits, withdrawals, transfers, loan payments.
  • Maintained cash flow efficiency through ATM balancing and timely cash ordering for branch.
  • Sold and cross-sold bank products to new and existing customers.
  • Delivered excellent service and resolved issues related to compromised debit cards by promptly issuing new credentials.
  • Assisted customers with inquiries about account details such as balances, transaction history, service charges and interest rates.

Education

Bachelor of Science - Business Administration

Florida Memorial University
Miami Gardens, FL
05.2017

Skills

  • Team Collaboration
  • Creative Thinking
  • Prioritization and Time Management
  • Multitasking and Prioritization
  • Microsoft Office
  • Data Entry
  • Verbal and Written Communication
  • Flexible and Adaptable

Timeline

Assistant Office Manager

Aspen Dental
11.2021 - Current

Clerk Specialist

City of Pahokee
10.2020 - 10.2021

Transaction Service Manager II

Gold Coast Federal Credit Union
10.2017 - 10.2020

Bachelor of Science - Business Administration

Florida Memorial University

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