Dynamic and dedicated professional with extensive experience in behavioral health and security, notably at MedStar Health. Proven expertise in crisis intervention and conflict resolution, ensuring safety and well-being. Skilled in patient monitoring and effective communication, fostering positive environments for individuals in distress. Committed to enhancing safety and support in challenging situations.
Monitor and supervise youth in a detention facility, ensuring safety and positive behavioral development.
Conduct thorough security checks and searches for weapons and contraband to maintain a secure environment for youth, visitors, and staff.
Orient youth to facility rules and regulations, promoting positive growth through clear communication and structured routines.
Perform periodic inspections of housing units and common areas to enforce safety standards.
Patrol hospital grounds and observe public behavior to maintain order, intervening as necessary to de-escalate and resolve conflicts.
Safeguard restricted areas by searching individuals for contraband and enforcing access control procedures.
Utilize firearms in accordance with departmental policy and procedure.
Monitored and investigated suspicious persons and situations, conducting follow-up incident reporting.
Arrested and detained individuals suspected of criminal activities, adhering to all legal procedures.
Collaborated with a multidisciplinary team to implement patient treatment plans and rehabilitation strategies for individuals with mental illness and developmental disabilities.
Monitored patients' physical and emotional well-being, documenting and reporting significant behavioral changes or physical ailments to medical staff.
Effectively used verbal and physical techniques to safely restrain violent, potentially violent, and suicidal patients as required.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Checked and verified photo identification prior to granting facility access.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Provided complex crisis intervention and stabilization to patients in psychological distress.
Provided clients with recommendations to community resources.
Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
Documented client progress in confidential files.
Behavioral Health & Patient Support
Crisis Intervention & De-escalation
Patient Monitoring & Observation
Daily Living Support
Behavioral Health Programs
Conflict Resolution
Therapeutic Interventions
Safety & Security
Security Monitoring & Patrolling
Contraband Detection
Incident Reporting & Investigation
Access Control
Firearms Proficiency
Emergency Response & Safety Checks
Interpersonal & Communication
Active Listening & Empathy
Team Collaboration
Clear Communication (Verbal & Written)
Interagency Communication