Tiara Lyles
Hattiesburg,MS
Summary
Results-focused Job Title dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Reliable Job Title serving unique client needs through clear communication and coordinated support functions. Consistently follows safety guidelines for lifting, exercise and transportation to avoid client injury or discomfort. Honors spirit of empathy and respect to maintain open dialogue and trust.
Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Stylist
Elegant creations
Deli Manager
Corner Market
05.2024 - Current
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Observed quality assurance standards to optimize freshness of deli products.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Streamlined deli operations through effective scheduling, inventory management, and staff training.
- Created enticing deli displays that showcased featured products and attracted customers to the department.
- Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
Cosmetologist
Bonita Brow Bar
10.2018 - Current
- Thread eyebrows wax eyebrows install eye lashes tint eyebrows and operate registers
Assistant Store Manager/Coach
Walmart
11.2019 - 11.2024
- Sales, features ,modulation, assisting employees to complete daily tasks.Leading team to reach dead lines and empowering employees with great customer service . Projecting sales, shrink, inventory, scheduling, and promotions, hiring.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Customer Service Representative
Maximus
11.2016 - 04.2018
- Answer calls , navigate customer through trouble shooting
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Owner and Operator
Styles 2 dye 4
06.2014 - 05.2017
- Manage stylist, accounting, inventory, schedule and booking, stylist, receptionist, making sure clients are satisfied , advertising
Caregiver
Self
05.2014 - 03.2015
- Cook food to diet clean change patient bathe and give medications
Retail Lead Associate
Childrens Place Outlet
01.2012 - 01.2013
- Set display as directed assist customers and operate registers
- Enhanced client satisfaction with effective communication, regular progress updates, and prompt resolution of concerns.
- Led cross-functional teams for successful project completion, ensuring timely delivery and high-quality results.
- Improved team productivity by streamlining workflow processes and implementing efficient project management practices.
- Developed comprehensive training materials to onboard new team members quickly and efficiently.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Increased employee retention by fostering a positive work environment and recognizing outstanding performance.
Lead Server/Trainer
Cheddar's Scratch Kitchen
01.2011 - 01.2012
- Serve customers as desired
- Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Enhanced customer satisfaction by providing exceptional service and anticipating guest needs.
- Developed comprehensive training materials to support new hires in mastering essential skills.
- Collaborated with management to identify areas of improvement in service standards, implementing necessary changes.
Education
Cosmetology
Hatfields
High school diploma or GED - Ms Scholar
West Jones
2007
Skills
- Cosmetology
- Hairstylist
- Hairdresser
- Leadership
- Supervising experience
- Windows
- Sales
- Retail Sales
- Makeup Application
- Front Desk
- Caregiving
- Retail management
- Upselling
- Customer service
- Store Management Experience
- Assistant Manager Experience
- Cash Handling
- Merchandising
- Guest Services
- Inventory Control
- Marketing
- Payroll
- Serving Experience
- Nail Care
- Personal Assistant Experience
- Cash handling
- Guest services
- Retail sales
- Serving
- Cash register
- Time Management
- Microsoft Outlook
- Microsoft Word
- Management
- Office Management
- Multitasking and organization
- Product knowledge
- Attention to detail
- Creative thinking
- Teamwork and collaboration
- Excellent communication
- Store opening and closing
- Relationship building
- Relationship building and management
- Organization
- Brand promotion
- Product merchandising
- Active listening
- Trend awareness
- Creative vision
- Building positive rapport
- Schedule management
- Inventory management
- Sales promotions
- Records management
- Sales expertise
- Multiple priorities management
- Loss prevention
- Cleaning and sanitizing
- Upselling and cross selling
- Presentations and demonstrations
- Highly motivated self-starter
- Outstanding client retention
- Staff management
- Strong leader
- Advanced communication skills
Certification
- Cosmetology June 2023
- Cosmetology License
- Driver's License
- Food Handler Certification
Timeline
Deli Manager
Corner Market
05.2024 - Current
Assistant Store Manager/Coach
Walmart
11.2019 - 11.2024
Cosmetologist
Bonita Brow Bar
10.2018 - Current
Customer Service Representative
Maximus
11.2016 - 04.2018
Owner and Operator
Styles 2 dye 4
06.2014 - 05.2017
Caregiver
Self
05.2014 - 03.2015
Retail Lead Associate
Childrens Place Outlet
01.2012 - 01.2013
Lead Server/Trainer
Cheddar's Scratch Kitchen
01.2011 - 01.2012
Stylist
Elegant creations
Cosmetology
Hatfields
High school diploma or GED - Ms Scholar
West Jones
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