Summary
Overview
Work History
Education
Skills
Timeline
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Tiara Mosley

Farmville,VA

Summary

Seeking a position that provides ample opportunities for professional growth and challenges to propel my career forward. Eager to leverage my existing skill set to make a positive impact on the team and contribute towards achieving organizational goals.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Murphy USA
04.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Merchandise and Stocking Associate

Walmart
03.2018 - 01.2021
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept work areas neat, clean and free from debris.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.

Manager

Bojangles' Restaurants, Inc
02.2013 - 03.2018
  • Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
  • Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
  • Ensured compliance with all health department regulations, maintaining high standards of sanitation throughout the establishment.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Streamlined kitchen operations by organizing workflows more effectively, resulting in reduced wait times for customer orders.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Maximized quality assurance by completing frequent line checks.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.

Education

High School Diploma -

Prince Edward County High School
Farmville, VA
05.2013

Skills

  • Customer Service Management
  • Health and Safety Regulations
  • Food Preparation
  • Sanitation Standards
  • Cash Handling
  • Cleaning and sanitizing
  • Quick Learner
  • Positive Attitude
  • Multitasking
  • Safe Food Handling
  • Food safety knowledge
  • ServSafe Certification
  • Communication

Timeline

Assistant Manager

Murphy USA
04.2021 - Current

Merchandise and Stocking Associate

Walmart
03.2018 - 01.2021

Manager

Bojangles' Restaurants, Inc
02.2013 - 03.2018

High School Diploma -

Prince Edward County High School

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Tiara Mosley