Tiara Moss
Summary
Psychology student with strong foundation in research methodologies and psychological theories. Adept at collaborating within teams to achieve significant results, demonstrating flexibility and reliability in dynamic environments. Skilled in data analysis, critical thinking, and effective communication. Known for proactive approach and commitment to fostering supportive and productive atmosphere.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Amazon
11.2020 - 04.2021
- Managed the timely distribution of packages, ensuring accurate deliveries and maintaining customer satisfaction
- Adhered to strict safety protocols during package handling and transport operations to uphold company standards
Service Advisor
Honda
08.2020 - 03.2021
- Provided expert guidance to clients on vehicle maintenance and repair solutions, ensuring customer satisfaction and loyalty
- Facilitated seamless service operations by effectively liaising between technicians and customers, maintaining clear and consistent communication
Site Supervisor
Allied Universal Security Services
02.2018 - 08.2020
- Oversaw daily security operations to ensure compliance with established protocols and safety measures
- Managed a team of security personnel, providing guidance and direction to maintain high standards of service
Barista
Starbucks
08.2017 - 01.2018
- Delivered consistent, high-quality customer service, contributing to a steady increase in customer satisfaction
- Efficiently managed drink preparation and order fulfillment, ensuring adherence to company standards
Sales Associate
H&M Retail
01.2017 - 08.2017
- Provided customer service by addressing and resolving inquiries, ensuring a positive shopping experience
- Assisted in merchandise selection, offering personalized recommendations to meet customer needs
Cashier
TARGET
11.2015 - 12.2016
- Processed transactions efficiently, ensuring accurate handling of payments and maintaining a balanced cash drawer
- Delivered exceptional customer service by addressing customer inquiries, providing prompt assistance, and fostering a welcoming checkout experience
Education
Bachelor of Arts - Psychology
Kennesaw State University
Kennesaw, Ga05.2025
A.A. - Psychology
Atlanta Metropolitan State College
Atlanta, GA05.2020
High School Diploma - undefined
Mays High School
Atlanta, GA05.2014
Skills
- Attention to Detail
- Team-Oriented
- Problem-Solver
- Excellent Time Management Skills
- Efficient in Microsoft Office
- Great Customer Service Skills
- Product Inspection
- Quality Control
- Service-Oriented
- Teamwork and collaboration
- Positive attitude
- Dependable and reliable
Timeline
Delivery Driver
Amazon
11.2020 - 04.2021
Service Advisor
Honda
08.2020 - 03.2021
Site Supervisor
Allied Universal Security Services
02.2018 - 08.2020
Barista
Starbucks
08.2017 - 01.2018
Sales Associate
H&M Retail
01.2017 - 08.2017
Cashier
TARGET
11.2015 - 12.2016
A.A. - Psychology
Atlanta Metropolitan State College
High School Diploma - undefined
Mays High School
Bachelor of Arts - Psychology
Kennesaw State University
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