Tiara Nesbitt
Kissimmee
Summary
Resilient, hardworking and flexible Manager with more than seven years of customer service experience dedicated to managing teams, implementing procedures and optimizing operations to meet current and expected demands.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Flight Attendant
Frontier Airline
04.2019 - Current
- Provide information and assistance for passengers for a safe and comfort aboard the aircraft
- Attend a safety brief with captain
- Conduct safety check before flight
- Greet customers, help with seat assignments and help with luggage if necessary
- Provide snacks and drinks to passengers
- Present emergency equipment and give instructions in case of emergencies
- Monitor the cabin regularly
- Comply with Aviation rules and regulations at all times
- Assist passengers/ special need passengers and crew members during an emergency situation.
Cashier
Zaxbys
02.2019 - 03.2019
- Consistently provided friendly guest service and heartfelt hospitality
- Maintain dining room, bathrooms and drive-thru area
- Stocking condiment and drink area
- Taking orders
- Handling cash and credit card transactions.
Manager
Zaxbys
01.2018 - 01.2019
- Scheduled and assigned daily work and activities for crew each day
- Consistently provided friendly guest service and heartfelt hospitality
- Maintain dining room, bathrooms and drive-thru area
- Stocking condiment and drink area
- Taking orders
- Handling cash and credit card transactions
- Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Cashier/Manager In Training
RaceTrac Petroleum Inc.
02.2017 - 07.2018
- Maintain the bathroom area
- Make sure all items are stocked
- Handle all cash and debit transactions
- Operate the lottery machine
- Make sure the outside and inside of the store looks presentable for guests
- Advertise any and all discounts and rewards we have
- Make food orders for guests.
Cashier Customer Service
Zaxbys
11.2016 - 05.2017
- Maintain dining room and bathroom area
- Stocking condiment stand
- Taking orders
- Handling cash and credit card transactions.
Restaurant Hostess
California Pizza Kitchen Inc.
08.2016 - 01.2017
- Maintained clean and presentable tables with tableware, spotless glassware, silverware, and linens
- Established and maintained a positive work environment
- Folded napkins throughout the day to maintain an adequate supply
- Kept cases and shelves clean and well-stocked
- Addressed guest concerns and resolved all issues to guests' satisfaction
- Seated guests by pulling out chairs, placing clean and current menus in front of guests, and recording accurate drink orders
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Cashier Customer Service
Wendy's Co
09.2015 - 05.2016
- Handled and processed cash and credit card transactions
- Worked closely with a wide range of customers, asked questions, collected information, and assessed needs
- Maintain dining room and bathroom area
- Stocking condiment stand
- Taking orders.
Food Server
Brunswick Zone XL
02.2015 - 11.2015
- Promoting specials and deals
- Taking food and beverage orders
- Handling credit card and cash transactions
- Maintaining the server stations.
Manager
Wingstop Inc.
01.2014 - 02.2015
- Opening the store and closing
- Counting the cash registers at the end of the night
- Maintaining the front of the store and bathrooms
- Handling customer complaints
- Stocking the beverage stations.
Lead Teacher
Austell Learning Academy
01.2011 - 09.2013
- Planned and prepared activities for 2-year-old students
- Reviewed facility environment, removed concerns, and optimized for children's safety
- Improved academic performance by diversifying teaching techniques
- Established guidelines for teacher performance, lesson planning, and compliance with established procedures.
Education
Bachelor of Science - Criminal Justice -
Kennesaw State University
Kennesaw, GA01.2020
High School Diploma -
Alpharetta High School
Alpharetta, GA01.2010
Skills
- Fast learner
- Dependable
- Leadership skills
- Customer Service
Certification
- Servsafe certified
- Manager certified
Timeline
Flight Attendant
Frontier Airline
04.2019 - Current
Cashier
Zaxbys
02.2019 - 03.2019
Manager
Zaxbys
01.2018 - 01.2019
Cashier/Manager In Training
RaceTrac Petroleum Inc.
02.2017 - 07.2018
Cashier Customer Service
Zaxbys
11.2016 - 05.2017
Restaurant Hostess
California Pizza Kitchen Inc.
08.2016 - 01.2017
Cashier Customer Service
Wendy's Co
09.2015 - 05.2016
Food Server
Brunswick Zone XL
02.2015 - 11.2015
Manager
Wingstop Inc.
01.2014 - 02.2015
Lead Teacher
Austell Learning Academy
01.2011 - 09.2013
Bachelor of Science - Criminal Justice -
Kennesaw State University
High School Diploma -
Alpharetta High School
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