Tiara Peck
Spring Hill,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server/Bartender
Brian’sPlace
02.2024 - Current
- Greet guests promptly and warmly.
- Take food and beverage orders accurately and relay them to the kitchen and bar staff.
- Serve food and drinks in a timely manner, ensuring proper presentation and accuracy.
- Check in with guests regularly to ensure satisfaction and address any concerns.
- Maintain a clean and organized work area, including tables, service stations, and dining areas.
- Process payments accurately, including handling cash, credit cards, and POS systems.
- Follow all food safety, sanitation, and alcohol service guidelines.
- Assist with opening, closing, and side work duties as assigned.
- Collaborate with team members to ensure smooth service flow and positive guest experiences.
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed multiple tables efficiently, prioritizing guest needs during peak hours.
Veterinary Technician
Countyline Animal Hospital
06.2020 - 12.2023
- Assisted veterinarians in examinations, surgeries, and treatments by preparing instruments, monitoring anesthesia, and ensuring patient safety.
- Performed diagnostic procedures including blood draws, urinalysis, fecal exams, and laboratory testing.
- Administered medications, vaccines, and IV fluids under veterinary supervision.
- Provided compassionate patient care by restraining animals safely, monitoring recovery, and educating pet owners on at-home care.
- Maintained accurate medical records, prepared treatment rooms, and ensured a clean and sanitary clinical environment.
- Supported hospital operations by managing inventory, sterilizing equipment, and adhering to OSHA and AAHA standards.
- Conducted dental cleanings and obtained digital dental and full-body radiographs to support accurate diagnostics.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Veterinary Technician
Essentials PetCare
08.2016 - 06.2020
- Assisted veterinarians with exams, treatments, and patient restraint.
- Performed diagnostics including blood draws, urinalysis, and laboratory testing.
- Administered medications, vaccines, and IV fluids under veterinary supervision.
- Educated clients on pet care, treatment plans, and medications with compassion and professionalism.
- Oversaw daily clinic operations including staff scheduling, workflow coordination, and training of new team members.
- Managed front desk operations: answered phones, scheduled appointments, processed payments, and maintained accurate records.
- Monitored inventory, ordered supplies, and ensured compliance with hospital protocols.
- Delivered safe animal handling and maintained clean, organized treatment areas, and kennels.
- Trained junior staff in animal handling techniques and emergency response protocols for enhanced team performance.
Server
Bob Evan's
01.2016 - 12.2016
- Accurately took customer orders, entered them into POS system, and delivered food promptly while ensuring quality and presentation standards.
- Ensured accurate order processing and prompt food delivery to guests.
- Maintained knowledge of menu items, specials, and modifications to provide recommendations and upsell effectively.
- Handled cash, credit card transactions, and balanced registers with accuracy.
- Ensured cleanliness and organization of dining areas, tables, and service stations in compliance with health and safety standards.
- Collaborated with cooks and team members to maintain smooth restaurant operations during peak hours.
- Delivered excellent customer service by resolving issues quickly and ensuring a positive guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier/Customer Service
Don & Millie's
03.2013 - 12.2015
- Greeted guests, took accurate food and beverage orders, and entered them into the POS system with speed and accuracy.
- Handled cash, credit, and mobile payments while balancing register drawers at the end of each shift.
- Prepared and packaged food items, refilled beverages, and ensured all orders were delivered correctly and promptly.
- Maintained a clean and organized dining area, condiment stations, and service counters in compliance with health and safety standards.
- Provided friendly, attentive customer service by answering questions, resolving issues, and ensuring guest satisfaction.
- Supported kitchen and team members during peak hours by restocking supplies and assisting with food preparation.
Education
Associate's degree - General Studies
SPC
Tarpon Springs, FL01.2021
Skills
- Highly dependable
- Excellent attention to detail
- Customer service (9 years)
- Fast learner
- Strong communication
- Resilient
Certification
- Real Estate License March 2024 to Present
- Food Handler Certification
Timeline
Server/Bartender
Brian’sPlace
02.2024 - Current
Veterinary Technician
Countyline Animal Hospital
06.2020 - 12.2023
Veterinary Technician
Essentials PetCare
08.2016 - 06.2020
Server
Bob Evan's
01.2016 - 12.2016
Cashier/Customer Service
Don & Millie's
03.2013 - 12.2015
Associate's degree - General Studies
SPC
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