Tiara Powell
HUMBLE,TX
Summary
Highly motivated professional with experience in business process improvement, data analysis and project management. Proven ability to identify opportunities for process improvement and develop strategies for implementation. Adept in utilizing analytics to develop business insights and drive new product development.
Overview
9
9
years of professional experience
Work History
Benefits & Compensation Analyst
University Of Houston Ambulatory Surgical Center
Houston, TX
05.2022 - Current
- Facilitated communication between stakeholders and technical teams
- Conducted stakeholder interviews to gather requirements
- Performed gap analysis on current systems and proposed solutions
- Partnered with teams to guide quality and process improvements
- Provided training sessions on new software applications and tools
- Utilized SQL queries for ad hoc data analysis requests from stakeholders
- Maintained accurate records pertaining to employee benefits accounts; updated system regularly per established procedures
- Reviewed employee benefits enrollment forms to verify accuracy and completeness of information provided
- Managed employee benefit programs, including health, dental and vision plans, retirement plans and life insurance
- Managed payroll system updates related to new hires, terminations and leaves of absence
Human Resources Manager
International Eye Care & Laser & Lifestyle Center
07.2018 - 05.2022
- Oversaw the recruitment process for new clinical staff members including interviewing candidates and completing background checks
- Coordinated communications between patients and families, physicians, nurses and other healthcare providers involved in treatment plans
- Assisted with billing processes such as coding insurance claims and preparing invoices for payment
- Facilitated communication between clinicians and other departments within the hospital system
- Conducted quality control reviews to evaluate performance of clinical personnel in accordance with established standards
- Performed data entry into electronic health record system to maintain patient records
- Supervised front desk staff members in their daily tasks such as greeting visitors and answering phones
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars
- Resolved customer inquiries and complaints with timeliness and professionalism
- Processed payrolls on a biweekly basis using accounting software
- Coordinated with vendors to purchase necessary supplies in a timely manner
- Led meetings, keeping staff informed of changes or new requirements in policies and procedures
- Ensured compliance with federal, state and local employment laws regarding all aspects of Human Resources management
- Conducted investigations for employee complaints and concerns to determine resolutions
Human Resources Manager
Cizik Eye Clinic
Houston, TX
06.2015 - 05.2018
- Participated in weekly staff meetings and met with management to review progress and status of various issues
- Ensured compliance with federal, state and local employment laws regarding all aspects of Human Resources management
- Developed and implemented effective employee engagement strategies to foster a positive work environment
- Recruited and onboarded new employees, ensuring compliance with regulatory requirements
- Created job descriptions and conducted job analysis to determine necessary qualifications for positions
- Conducted exit interviews to gain insight into reasons for departure from the company
- Managed employee benefits programs including health insurance, retirement plans, vacation leave
- Coordinated employee recognition programs designed to reward excellent performance
- Designed and implemented human resources policies and procedures
- Prepared reports related to recruitment efforts, retention rates, absences, payroll costs
- Oversaw and coordinated content onboarding processes for new hires
- Maintained accurate records of personnel-related data using HR software systems such as ADP Workforce Now or Oracle PeopleSoft HCM Suite
Education
Bachelor of Science (B.S.) -
University of Houston
12.2012
Skills
- Payroll Administration
- Talent Acquisition Manager
- Employee Onboarding
- Benefits Administration
- Infection Control Protocols
- Attention to Detail
- Professionalism and Ethics
- Recruitment
- Legal Compliance
- Risk Management
- Recordkeeping
- Labor Relations
- New Employee Orientation
- Compensation Structuring
- Staff Management
- Policy Enforcement
- Recruitment and selection
- Human Resources Operations
- Exit Interviews
- Performance Appraisal
- Compensation and benefits
- Onboarding and Orientation
- Online position posting
- Background Checks
- HR Analytics
- Payroll Management
- HRIS Lawson
- ADP
Timeline
Benefits & Compensation Analyst
University Of Houston Ambulatory Surgical Center
05.2022 - Current
Human Resources Manager
International Eye Care & Laser & Lifestyle Center
07.2018 - 05.2022
Human Resources Manager
Cizik Eye Clinic
06.2015 - 05.2018
Bachelor of Science (B.S.) -
University of Houston