Summary
Overview
Work History
Education
Skills
References
Awards Acknowledgements
Languages
Timeline
Generic

Tiara Quiles

New Haven,CT

Summary

Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Overview

11
11
years of professional experience

Work History

Part Time Assistant Manager

Hot Topic
Milford, CT
11.2020 - Current
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Ensured compliance with safety regulations and company policies.
  • Maintained up-to-date knowledge of company products and services.
  • Resolved conflicts between team members in an effective manner.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Sales Associate/Backroom Attendant

Once upon A Child
Milford, CT
04.2014 - 11.2020
  • Answer phone calls, provide great service, and communicate with our customers.
  • Certified to look through customers' items to resell.
  • Experience in handling money, keeping the store organized, and keeping up with the fast-paced vibe.
  • Back Room makes sure that items are well organized and color-coded, putting out back stock onto the sales floor, and checking/keeping track of store's inventory.
  • Provided accurate information about products, prices and services.
  • Conducted inventories on a regular basis to track stock levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

House Keeping

New Haven Village & Suites
New Haven, CT
06.2015 - 07.2016
  • Keep rooms clean by replacing old linen and utensils with clean items.
  • Make sure guests have everything they need to provide the best experience possible.
  • Meet hotels' sanitary standards by throwing out guest trash, cleaning bathrooms, beds, kitchens, etc.
  • Responded promptly to customer inquiries regarding housekeeping services.
  • Performed light housekeeping tasks including laundry, dusting and vacuuming.
  • Participated in meetings related to housekeeping operations as needed.
  • Performed housekeeping duties to keep facilities clean and neat.

Education

High School Diploma - General Studies

Wilbur Cross High School
New Haven, CT
06-2011

Skills

  • Workforce development
  • Payroll administration
  • Inventory management
  • Conflict resolution
  • Customer service
  • Team building
  • Product branding

References

  • Abigail Erimic, District Manager Hot Topic (424)-255-0759
  • Melinda DeCourcey, District Manager Once Upon A Child, (860) 539-8986 (Evening)
  • Marisol Gil, House Keeping Supervisor, (860) 676-9736 (Daytime)
  • Yaritza Vega, Close Friend, (203) 752-7701 (Evening)

Awards Acknowledgements

Promoted to Back Room Attendant

Languages

English
Professional
Spanish
Professional

Timeline

Part Time Assistant Manager

Hot Topic
11.2020 - Current

House Keeping

New Haven Village & Suites
06.2015 - 07.2016

Sales Associate/Backroom Attendant

Once upon A Child
04.2014 - 11.2020

High School Diploma - General Studies

Wilbur Cross High School

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