Summary
Overview
Work History
Education
Skills
Job Related Training Courses
Timeline
Generic

Ti'Ara Ragland

Fredericksburg,Virginia

Summary

Energetic Department Manager dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.

Overview

18
18
years of professional experience

Work History

Department Manager

Hennes & Mauritz
10.2023 - Current
  • Supports the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience.
  • Analyzes and follows up on Sales & Profit KPIs for the departments with the visual merchandisers.
  • Together with the store management team, secures store operations, H&M standards, and best practices through proper scheduling to maximize conversion and enable commercial activities.
  • Actively participates in executing store routines and tasks including but not limited to garment processing, price changes, department moves and opening and closing of the store.
  • Maintains a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Supports team development through succession planning, talent development and structured performance management. based on results, values and leadership.
  • Works in accordance with legal requirements and H&M standards, policies and procedures to meet the expectations of customers and colleagues.

Associate Manager

Famous Footwear
06.2022 - 10.2023
  • Met sales and KPI goals by analyzing data and sales trends.
  • Made sure customers had the most exceptional shopping experience by helping them find the perfect fit.
  • Developed a famously successful sales team through training and development.
  • Executed Famous Footwear's brand and operational standards including processing shipment, monitoring KPIs to hiring and recruiting.
  • Oversaw the store operations in the absence of my store manager.

Department Supervisor

Hennes & Mauritz
08.2014 - 06.2022
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Supported the sales and profit goals and supported with the day to day supervision of staff by directing and overseeing the workflow.
  • Worked with the DMs/SM to support business needs, plan and prioritize actions together that had a clear impact on selling.
  • identified opportunities to increase customer satisfaction and sales then executed accordingly.
  • Communicated in a clear inspiring way to influence, empower and motivate my fellow colleagues..
  • Trained sales advisors and other supervisors as well as completed projects as needed for their development in the operational side of the business by issuing clear goals and providing timely feedback.

Educational Aide.

Department Of Defense Education
08.2011 - 07.2013


  • Provided assistance in teaching skills of toileting, feeding, eating and personal hygiene.
  • I assisted with lifting, carrying transferring and facilitating the motor development of physically impaired students.
  • I observe and recorded the students behaviors and activities, as well as tutoring the students.
  • I monitored the students on the playground in the classrooms, hallways, restrooms, and cafeteria during recess and lunch periods.
  • I assisted the children and their daily activities to ensure proper behavior and observation of the safety rules.


Assistant Preschool Teacher

.Minnieland Private Day Schhol
01.2006 - 07.2011
  • Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
  • Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
  • completed a daily report or evaluation to communicate any pertinent information resulting from the days activities.
  • facilitated critical, thinking, problem-solving, and creativity skills.
  • work cooperatively with teachers while maintaining accurate records and submitting reports on time.
  • maintained the confidentiality of privilege information.
  • drove a 14 passenger bus to deliver students from before, and after school care.

Education

Associate of Applied Science - Criminal Justice

Northern Virginia Community College
Woodbridge, VA
05.2014

Diploma -

Potomac High School
Dumfries, VA
06.2003

Skills

  • Customer Service
  • Staff Management
  • Onboarding and Orientation
  • Performance Evaluations
  • Work Planning and Prioritization
  • Managing Operations and Efficiency
  • Teamwork and Collaboration
  • Problem-Solving
  • Training and Development
  • Sales Reporting

Job Related Training Courses

  • Keyboarding Applications
  • Excel
  • Outlook
  • Power Point
  • Microsoft Office Software
  • Word
  • Types 60 wpm

Timeline

Department Manager

Hennes & Mauritz
10.2023 - Current

Associate Manager

Famous Footwear
06.2022 - 10.2023

Department Supervisor

Hennes & Mauritz
08.2014 - 06.2022

Educational Aide.

Department Of Defense Education
08.2011 - 07.2013

Assistant Preschool Teacher

.Minnieland Private Day Schhol
01.2006 - 07.2011

Associate of Applied Science - Criminal Justice

Northern Virginia Community College

Diploma -

Potomac High School

Similar Profiles

CREATE PROFILE
Ti'Ara Ragland