TIARA ROWLETT
Houston,TX
Summary
Motivated customer service specialist with over 10+ years retail experience in a fast-
paced, team-based environment. Friendly and energetic Child care Provider with
8+ years of experience in childcare and education. Motivated to help children become
happy, healthy and well-behaved. Housekeeper focused on providing exceptional service to
internal and external customers. Reliable, responsible and driven to be an integral team
member.
Overview
1
1
year of professional experience
Work History
Housekeeper
Holiday Inn Express
Huntsville, Texas
.1 -1 - .1 -1
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Dusted picture frames and wall hangings with a cloth.
- Removed waste paper and other trash from the premises to designated area.
- Accepted accountability for all assigned building keys, master keys and access cards.
- Changed bed linens and collected soiled linens for cleaning.
- Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
Toddler teacher Infant room
T.C.K Child Development Center
Huntsville, Texas
.1 -1 - .1 -1
- Promoted good behavior by using the positive reinforcement method.
- Promoted language development skills through reading and storytelling.
- Relieved the head teacher and toddler teacher.
- Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces.
- Administered medication and minor first aid to sick and injured students.
- Administered medication and minor first aid to sick and injured students.
- Dressed children and changed diapers.
Dietary Aid
kitchen staff
Towncreek Methodist Center
Huntsville, Texas
- Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning Cleaned and inspected galley equipment, kitchen appliances, and work areas Cleaned and organized eating, service, and kitchen areas Cleaned and sterilized equipment and facilities Responsible for all garnishes for main courses, pasta, soups and potages.
- Communicated with , dieticians, and doctors to assure compliance with complex and frequently changing dietary needs of clients.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
After school Teacher
Jack and Jill Child Care
College Station, Texas
- Sparked imagination by helping children discover new things each day.
- Addressed behavioral and learning issues with parents and daycare management staff.
- Maintained a child-friendly environment by allowing frequent access to outdoor activities.
- Maintained daily records of children's individual activities, behaviors, meals and naps.
- Communicated regularly with parents about daily activities and behaviors.
- Relieved the head teacher and toddler teacher.
- Promoted good behavior by using the positive reinforcement method.
Correctional Officer 3
T.D.C.J Holliday Unit
Huntsville, Texas
- Maintained the custody and control of 200+ inmates housed in maximum security unit.
- Conducted routine and emergency head counts.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Received and accounted for personal possessions and determined inmate work assignments.
- Searched the building and grounds, living quarters and work areas for contraband.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Issued cleaning supplies, comfort items, laundry and all basic meals.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Cashier
food prep
Dairy Queen
Huntsville, Texas
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Welcomed customers into the store and helped them locate items.
- Verified that all customers received receipts for their purchases.
- Followed merchandising guidelines to present visually appealing displays.
- Cook/ Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Verified proper portion sizes and consistently attained high food quality standards.
- Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
- Led shifts while personally preparing food items and executing requests based on required specifications.
- Regularly interacted with guests to obtain feedback on product quality and service levels.
- Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
- Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination.
- Housekeeper Motel 6 - 122 w interstate 45 Cleaned and changed bedspreads, blankets and mattresses.
- Verified that all storage areas and carts were clean and organized.
- Swept and washed all hard surface floors.
- Moved chairs, desks and beds around rooms to clean behind and underneath them.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Changed bed linens and collected soiled linens for cleaning.
- Accepted accountability for all assigned building keys, master keys and access cards.
- Operated power equipment tools such as backpack vacuums for up to [Number] hours per shift.
Toddler teacher
Green Acres Nursing Home
Huntsville, Texas
- Swept and washed all hard surface floors.
- Verified that all storage areas and carts were clean and organized.
- Cleaned and changed bedspreads, blankets and mattresses.
- Moved chairs, desks and beds around rooms to clean behind and underneath them.
- Bluebonnet Child Care - Old Houston Road Encouraged good behaviors using the positive reinforcement method.
- Established a safe play environment for the children.
- Instructed children on proper health and personal habits.
- Organized and engaged in recreational activities such as games and puzzles.
- Dressed infants and toddlers and changed their diapers.
Cashier
- Churches Chicken - 11th st Huntsville, Texas Prepared sales slips and sales contracts.
- Helped customers with questions, problems and complaints in person and via telephone.
- Stocked shelves and supplies and organized displays.
- Answered questions regarding the store and its merchandise.
- Verified that all customers received receipts for purchases.
Cook, Cashier Overnight shift
Huntsville, Texas
- Cleaned and inspected galley equipment, kitchen appliances, and work areas Cleaned and organized eating, service, and kitchen areas Cleaned and sterilized equipment and facilities Answered telephone calls and responded to inquiries.
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Greeted customers and provided excellent customer service.
Child Care Provider
- for teen parents H.I.S.D Child development Center (americorp) - 515 Fm 2821 Huntsville Texas Promoted good behavior by using the positive reinforcement method.
- Taught basic education principles while complying with IEP and ARD goals.
- Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps.
- Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces.
- Administered medication and minor first aid to sick and injured students.
- Dressed children and changed diapers.
- Offered parents detailed daily reports that outlined their child's day.
- Maintained daily records of children's individual activities, behaviors, meals and naps.
- Communicated regularly with parents about daily activities and behaviors.
Supervisor
Wetzels Pretzels - SHSU
Huntsville, Texas
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Assigned employees to specific duties to best meet the needs of the store.
- Reordered inventory when it dropped below predetermined levels.
- Instructed staff on appropriately handling difficult and complicated sales.
- Hired, trained and evaluated personnel in sales and marketing.
- Examined merchandise to verify that it was correctly priced and displayed.
Care Provider
Team Abilities
Houston, Texas
10.2016 - 01.2017
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Changed sterile dressings.
- Tested and recorded blood glucose levels.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Cooked appetizing and satisfying meals and snacks.
Cashier
Fiesta Mart
Houston, Texas
10.2015 - 07.2016
- Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
- Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.
- Answered questions regarding the store and its merchandise.
- Demonstrated use and care of merchandise.
- Greeted customers and ascertained customers' needs.
- Maintained records related to sales.
Education
High School Diploma -
Huntsville High School
1996
Associate of Science - Nursing
Lonestar College
Associate of Applied Science - undefined
Houston Community College
Current
Skills
- Exceptional customer service
- Cash register operations
- Opening and closing procedures
- Shipment processing
- Upselling child
- Mother of 4 children
- Adept at working with special needs children
- Guest services
- Service-oriented
- Bookkeeping
- General housekeeping
- Courteous and helpful
- Government security clearance
Timeline
Care Provider
Team Abilities
10.2016 - 01.2017
Cashier
Fiesta Mart
10.2015 - 07.2016
Housekeeper
Holiday Inn Express
.1 -1 - .1 -1
Toddler teacher Infant room
T.C.K Child Development Center
.1 -1 - .1 -1
Dietary Aid
kitchen staff
Towncreek Methodist Center
After school Teacher
Jack and Jill Child Care
Correctional Officer 3
T.D.C.J Holliday Unit
Cashier
food prep
Dairy Queen
Toddler teacher
Green Acres Nursing Home
Cashier
Cook, Cashier Overnight shift
Child Care Provider
Supervisor
Wetzels Pretzels - SHSU
High School Diploma -
Huntsville High School
Associate of Science - Nursing
Lonestar College
Associate of Applied Science - undefined
Houston Community College
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