Tiara Seymore

• Responded quickly to incidents and assessed active situations for security concerns.
• Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
• Checked personnel ID badges and issued temporary credentials to visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Performed hourly patrols of building areas, parking lots and facility grounds.
• Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
• Controlled access to property to secure facility and grounds from unauthorized entry.
• Underwent and maintained firearms certification in compliance with state laws and organizational standards.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Examined doors, windows and gates to verify security.
• Responded quickly to emergency situations to assess and deflect issues.

• Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
• Recommended financial solutions in relation to tax implications.
• Investigated and pursued delinquent accounts.
• Communicated with taxpayers in writing, by sending letters for correspondence.
• Conducted targeted tax research to facilitate informed project planning and compliance efforts.
• Calculated estimated, tax liabilities and issued payment instructions to facilitate timely corporate tax payments.
• Attended continuing education and several courses to increase professional expertise and obtain knowledge of updated tax laws and compliance criteria.
• Prepared all federal paperwork for extensions and returns.
• Tracked statistical information for department and compiled data into reports submitted to management according to rigorous timetables.

• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
• Vacuumed interiors of vehicles to remove dirt and debris.
• Maintained car detailing equipment and supplies in optimal condition for daily demands.
• Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
• Responded quickly to customer inquiries, answering questions and offering insight into products.
• Managed multiple tasks in high-volume environment.
• Collaborated with team members to achieve target results.

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• Read prescriptions and specifications and examined models and impressions in order to determine design of dental products to be constructed.
• Created over 100 sets of dentures daily with 83% accuracy against prescriptions and patient needs.
• Tested completed appliances for functionality before shipping them to patients or dental offices.
• Polished completed molds and prostheses and maintained high standards of final products for best-in-class care.
• Prepared wax bite-blocks and impression trays for use.
• Loaded newly constructed teeth into porcelain furnaces to bake porcelain onto metal framework.

• Increased customer service ratings significantly through personable service.
• Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
• Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs and upgrades.
• Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
• Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
• Greeted and assisted guests by gathering information pertaining to reservations or requests.
• Hired and trained new employees, demonstrating best methods for serving clients and guests.
• Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
• Exceeded goals through effective task prioritization and great work ethic.
• Received and processed stock into inventory management system.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Drove improvements to workflow and room turnover with hands-on, proactive management style.
• Communicated repair needs to maintenance staff.
• Placed orders for housekeeping supplies and guest toiletries.
• Managed laundry sorting, washing, drying and ironing.
• Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
• Participated in furniture selection and documentation of specifications.

• Communicated with clients regarding account services, statements, and balances.
• Entered customer interaction details in sales system to track requests, document problems and record solutions offered.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Entered customer information into customized computer system with Software to document and organize client records.
• Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
• Resolved over Number customer issues per shift by researching and exploring answers, implementing solutions and escalating unresolved problems to upper management.
• Facilitated communications through management of inbound and outbound customer calls.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Recommended products to customers and suggested other options if preferred product was unavailable.
• Researched and evaluated suppliers and vendors based on quality, price, selection, availability and distribution capabilities.
• Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
• Responded to customer calls and emails to answer questions about products and services.

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Reviewed sales and gross profit report to assess company efficiency.
• Mentored team members to enhance professional development and accountability in workplace.
• Directed promotion and brand loyalty efforts to build direct relationships with customers.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Compiled financial data to comply with budget.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Created employee schedules to align coverage with forecasted demands.
• Developed organizational structure to outline and direct rules, roles and responsibilities.
• Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Established objectives to offer team members clear roadmap to help company achieve overall goals.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Strengthened operational efficiency to remain cost-effective while maintaining quality service.

• Answered questions about store policies and addressed customer concerns.
• Welcomed customers and helped determine their needs.
• Created price tags and merchandise signs.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Worked flexible schedule and extra shifts to meet business needs.
• Stocked, tagged and displayed merchandise as required.
• Greeted customers entering store and responded promptly to customer needs.

• Quickly and accurately counted drawers at start and end of each shift.
• Communicated with customers and team members to solve problems.
• Operated POS cash register and equipment to collect payments.
• Trained team members on cash register operation and cash handling.
• Led cashiers and associates in providing thoughtful customer service.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Answered customer questions and helped find specific items.
• Processed both cash and card purchases and returns.
• Helped management develop employee improvement plans and motivate team members to continually improve.

• Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Calculated total items needed to assemble party trays and placed orders for inventory.
• Listened to customer requests and suggested additional menu items as appropriate to upsell products.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Received payment via cash, check, card or mobile payment and processed promptly, resulting in Number% accuracy rate.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Offered product samples to customers, generating additional sales through taste-testing.
• Greeted customers at counter to fulfill requests and answer questions.
• Accurately operated cash register to process customer payments.
• Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
• Brewed coffee and tea and changed out drink station syrups.

• Resolved problems of missing merchandise, delivery cancellations and incomplete deliveries.
• Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
• Sorted, graded, weighed and inspected products and actively monitored production line completing Number items per hour.
• Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
• Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.