Assisted with onboarding new associates by helping communicate workplace expectations, procedures, and day-to-day operational standards.
Assisted with workplace investigations by gathering facts, observing incidents, and escalating issues appropriately while handling sensitive information with discretion.
Partnered with associates and leadership to reinforce company policies, address workplace concerns, and promote a safe, respectful work environment.
Packer
Sam's Club
Tampa
02.2023 - 08.2024
Inspected items and packaging for accuracy and damage before shipment to help reduce errors and maintain customer satisfaction.
Supported outbound operations by preparing orders for shipment and ensuring packed cartons met company and customer requirements.
Supported daily warehouse operations by preparing orders accurately, following established procedures, and helping maintain a safe and dependable work environment.
Quality Assurance Associate
Amazon
Tampa
10.2019 - 02.2023
Maintained inventory quality and accuracy by identifying discrepancies, following established procedures, and supporting compliance with warehouse standards.
Documented quality issues and maintained reports, logs, and system records to support operational accountability and leadership follow-up.
Promoted a safe and compliant work environment by adhering to company procedures, reporting issues promptly, and supporting consistent execution of workplace standards.
Education
Bachelor of Science - Business Administration, Human Resources
Southern New Hampshire University
Online
05-2027
Associate of Arts - Business Administration
Hillsborough Community College
Tampa, FL
05-2023
Skills
Workplace investigations
Policy Compliance
Risk assessment
Project management
Data analysis
Administrative Support
Employee training
Team collaboration
Associate Communication
Timeline
Asset Protection Associate
Sam's Club
08.2024 - Current
Packer
Sam's Club
02.2023 - 08.2024
Quality Assurance Associate
Amazon
10.2019 - 02.2023
Bachelor of Science - Business Administration, Human Resources