Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Tiara Sutton

Office Manager
Brooklyn,NY

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

11
11
years of professional experience

Work History

Office Manager

Sev Laser
New York, NY
05.2022 - Current
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Train new hires

Receptionist

Sev Laser Aesthetics
New York, NY
03.2021 - 05.2022
  • Answered phone promptly and directed incoming calls to correct offices.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Teller

Td Bank
New York, NY
04.2017 - 07.2019
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Educated customers on use of banking website and mobile apps.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

Sales Associate

Sprint
Brooklyn, NY
11.2015 - 04.2017
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Managed efficient cash register operations.

Cashier/Stock/Pharmacy

Duane Reade
Brooklyn, NY
02.2013 - 11.2015
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Tallied cash drawer at beginning and end of each work shift.

Education

No Degree - Cosmetology

Aveda Institute
New York, NY

No Degree - Business Administration

Kingsborough Community College
Brooklyn, NY
1 2012 - 1 2014

diploma - undefined

W.H. Maxwell High School
Brooklyn, NY

Skills

Office management

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Timeline

Office Manager

Sev Laser
05.2022 - Current

Receptionist

Sev Laser Aesthetics
03.2021 - 05.2022

Teller

Td Bank
04.2017 - 07.2019

Sales Associate

Sprint
11.2015 - 04.2017

Cashier/Stock/Pharmacy

Duane Reade
02.2013 - 11.2015

No Degree - Cosmetology

Aveda Institute

No Degree - Business Administration

Kingsborough Community College
1 2012 - 1 2014

diploma - undefined

W.H. Maxwell High School

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Tiara SuttonOffice Manager