Tiara Washington
Tuscaloosa,AL
Summary
Cleans room to the highest standards for guests to insure great quality experiences during their stay. Gives guests and customers towels, tissue, sheets, and any other essential items they may need in a timely manner. Open to working banquets, events,parties, as a bartender and or server.Executed credit card processing and upheld cleanliness standards in fast-paced environments, ensuring optimal guest experiences and operational efficiency.
Overview
6
6
years of professional experience
Work History
Host
Urban Bar and Kitchen
01.2024
- Crosstrained as server to provide additional support during busy shifts.
- Assisted bussers in clearing tables to expedite turnover time between seatings.
- Monitored dining room capacity to ensure optimal guest experience.
HouseKeeper
Embassy Suites
06.2025 - Current
- Performed thorough cleaning and sanitation of guest rooms and common areas.
- Assisted with laundry operations, ensuring timely availability of clean linens.
- Maintained inventory of cleaning supplies, notifying management of low stock levels.
- Followed safety protocols for handling chemicals and equipment during cleaning tasks.
- Enhanced guest satisfaction by promptly addressing housekeeping requests and concerns.
- Collaborated with team members to optimize workflow efficiency in housekeeping operations.
- Trained new staff on proper cleaning techniques and hotel standards for quality assurance.
- Implemented procedures to improve cleanliness standards and overall guest experience.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Dusted picture frames and wall hangings with cloth.
- Verified cleanliness and organization of storage areas and carts.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Server
Urban Bar and Kitchen
01.2024 - Current
- Communicated professionally with customers, colleagues, and supervisors.
- Assigned and arranged tables for large groups.
- Followed safety, sanitization and food handling guidelines.
Cashier
Urban Bar and Kitchen
01.2024 - Current
- Kept clean, organized, and well-stocked checkout areas.
- Offered customers information about upcoming promotions and available items.
- Informed customers of promotions and special offers to increase sales.
Server
Baumhowers
06.2020 - 06.2022
- Processed credit card transactions, gift cards, and cash payments.
- Communicated professionally with customers, colleagues, and supervisors.
- Listened to guest needs and responded promptly for personalized service.
Education
High School - undefined
Paul W Bryant High School
Tuscaloosa, AL05.2016
Skills
- Cleaning rooms in the assigned timely manner
- Sanitation Skills
- Organization Skills
- Training new Housekeepers
- Taking old dishes to the designated area of hotel
- Serve at Banquets
- Open to Bartending
- Interacting With Customers Professionally
- Restocking
- Zoning
- Prebussing Tables
- Expo
- Keeping Work Space Clean
- Credit and cash transactions
- Retail merchandising
- Gift card handling
- Basic math
- Cash drawer balancing
- Customer service excellence
- Money handling
- Training and onboarding
- Credit card processing
LANGUAGE
Spanish
Conversational
Timeline
HouseKeeper
Embassy Suites
06.2025 - Current
Host
Urban Bar and Kitchen
01.2024
Server
Urban Bar and Kitchen
01.2024 - Current
Cashier
Urban Bar and Kitchen
01.2024 - Current
Server
Baumhowers
06.2020 - 06.2022
High School - undefined
Paul W Bryant High School