Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Tiara Williams McDonald

Seattle

Overview

2025
2025
years of professional experience

Work History

Cashier/Sales Associate

Home Goods
  • Company Overview: TJX company
  • Assisted with purchases, locating items and signing up for reward programs
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
  • Trained new team members in cash register operation, stock procedures and customer service
  • Helped customers find specific products, answered questions and offered product advice
  • Monitored sales events, added new merchandise and rang up purchases
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness
  • Learned roles of other departments to provide coverage and keep store operational
  • Wrapped items and bagged purchases properly to prevent merchandise breakage
  • Processed all sales transaction accurately and promptly to prevent long customer wait times
  • Operated cash register, collected payments and provided accurate change
  • Welcomed customers, offering assistance to help find necessary store items
  • TJX company

Call Center Representative

Agero Roadside Assistance

Sales Associate

Ups Store
03.2024 - 02.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Amscot
09.2022 - 09.2023
  • Company Overview: FSA
  • FSA

Crew Member

Dunkin' Donuts
01.2018 - 01.2021
  • Entered orders into computer system to send order details to kitchen, monitoring customers' special requests and food allergies in person
  • Identified unacceptable work or materials and independently corrected problems to keep operations on target
  • Uphold high standards of productivity and quality in all areas of operations
  • Kept activities moving smoothly by coordinating schedules and personnel
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency
  • Served drinks and prepared specialty beverages
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards
  • Resolved customer concerns and relayed relevant information to supervisor
  • Received food orders from individuals and explained offerings
  • Verified orders and bagged items for easy transport
  • Monitored and counted food stock and supplies to reorder on time
  • Complied with company service standards, including inventory and cash control procedures
  • Organized food items on serving trays and in carry-out packages
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members

Cashier/Sales Associate

The TJX Companies, Inc.
12.2017 - 01.2018
  • Assisted with purchases, locating items and signing up for reward programs
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
  • Helped customers find specific products, answered questions and offered product advice
  • Operated Cash register collected payments and provided accurate change
  • Processed all sales transaction accurately and promptly to prevent long customer wait times
  • Wrapped items and bagged purchases properly to prevent merchandise breakage

Education

High School Diploma -

Dover, DE
06.2018

Skills

  • Typing
  • POS
  • Phone etiquette
  • 10 key typing
  • Math
  • Food handling
  • Retail sales
  • Microsoft Office
  • Food service
  • Basic math
  • Barista experience
  • Restaurant experience
  • Cash handling
  • Residential cleaning
  • Stocking
  • Financial services
  • Experience with children
  • Order Entry
  • Communication skills
  • Retail math
  • Heavy lifting
  • Cleaning
  • Microsoft Word
  • Computer skills
  • Organizational skills
  • Administrative experience
  • Cooking
  • Caregiving
  • Food preparation
  • Cashiering
  • Childcare
  • Product demos
  • Office experience
  • Management
  • Knife skills
  • Digital Marketing
  • Patient care
  • Shipping & receiving
  • English
  • Data entry
  • Fire alarm
  • Customer service
  • Early childhood education
  • Toddler care
  • Food industry
  • Leadership
  • Senior care
  • Cash register
  • Sales
  • Food Service
  • Classroom experience
  • Serving
  • Time management
  • Front desk
  • Load & unload

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Sales Associate

Ups Store
03.2024 - 02.2025

Amscot
09.2022 - 09.2023

Crew Member

Dunkin' Donuts
01.2018 - 01.2021

Cashier/Sales Associate

The TJX Companies, Inc.
12.2017 - 01.2018

High School Diploma -

Cashier/Sales Associate

Home Goods

Call Center Representative

Agero Roadside Assistance

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Tiara Williams McDonald