Summary
Overview
Work History
Education
Timeline
Generic

Tiara Wingo

Duncanville,Texas

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.

Overview

5
5
years of professional experience

Work History

Hostess / Waitress

Red Lobster Restaurant
Duncanville, TX
09.2023 - Current
  • Greeted customers and provided them with menus.
  • Maintained a clean and organized dining area.
  • Monitored dining room activity to ensure compliance with health regulations.
  • Resolved any customer complaints or issues quickly and professionally.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Accurately recorded customer information into reservation system.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Provided excellent customer service by addressing customer needs promptly.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Handled cash payments and reconciled daily transactions accurately.
  • Verified reservations and wait times with customers.
  • Assisted servers in bussing tables when needed during busy periods.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Answered phones promptly to record and confirm reservations.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.

Sales Associate

Terminix
Dallas, TX
01.2020 - 04.2022
  • Attended weekly team meetings to review performance goals and objectives.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Processed credit card transactions quickly and securely.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Upsold additional items based on customer interests and needs.

Troubleshooter

Overhead Garage Door Repair
McKinney, TX
04.2019 - 11.2019
  • Maintained records of troubleshooting activities and customer interactions.
  • Provided remote support to customers experiencing technical difficulties.
  • Researched, analyzed and diagnosed complex system problems.
  • Identified root cause of technical issues and developed solutions.

Education

Associate of Applied Science -

Dallas Community College
Dallas, Texas

Timeline

Hostess / Waitress

Red Lobster Restaurant
09.2023 - Current

Sales Associate

Terminix
01.2020 - 04.2022

Troubleshooter

Overhead Garage Door Repair
04.2019 - 11.2019

Associate of Applied Science -

Dallas Community College

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Tiara Wingo