Tiara Woodruff

· Review VODs: Identify and determine candidate skills and competencies.

· Detail oriented while maintaining a high level of accuracy in documentation and statusing candidates in Taleo.

· Targeted Selection Trained

· Communicate effectively with peers and management.

· Attended Jobvite training.

. Studied job descriptions and qualifications to determine applicant requirements.

· Train new hires on different tasks

· Communicate with file owners to provide efficient help.

· Retrieve the correct signatures and paperwork to complete documentation.

· Send documents/mail in a timely manner.

· Communicate effectively with peers and customers.

· Effectively navigate ClaimPro.

· Request work materials and other supplies to organize materials needed for meetings and events.

· Assist in planning meeting and events.

· Analyze the impact of work being done and use analysis to improve work going forward.

· Efficiently navigate multiple applications, including but not limited to Lotus Notes, ClaimPro, Microsoft Office, Concur, etc.

· Manage eGifter; ensuring it is handled in a timely manner.

· Communicate effectively with Executive Assistant, Executives, and clients to complete tasks/assignments.

· Communicate with clients and other Progressive employees to retrieve documentation to resolve claims.

· Administrative tasks including organizing and filing information.

· Effectively organize workday to ensure the highest level of efficiency and productivity.

· Keep confidential information to ensure customer safety and privacy.

· Working independently as well as in a team environment

· Meet and exceed expected daily productivity goals/quotas.

· Experience working remotely and in an office setting.

· Conducting interviews and offering a job package

· Taking inbound calls to create reservations and coordinate events.

· Reviewing and updating training manuals based on current business needs.

· Creating and maintaining relationships with vendors

· Keeping confidential information to ensure customer safety and privacy.

· Organizing meetings and training on new policies

· Trouble shooting solutions and problems to make important decisions.

· Exuding a high level of customer service

· Training all new hires

· Responding to guest reviews

· Communicating with other departments to keep things running smoothly.

· Working independently

· Performing office and administrative tasks including printing, copying, note taking.

· Carried out training program for all new hires.

· Handled any disputes between employees.

· Reviewed customer reviews

· Oversaw all parties, relaying important information to employees and customers.