Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiara D. Williamson

Norcross,GA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Thrives in dynamic, challenging, and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge of leadership and an unsurpassed work ethic. Exceptional interpersonal and team-building skills, coupled with an aptitude for building rapport with a diverse range of customers, managers, and colleagues. Uses independent decision-making skills and sound judgment to positively impact company success and quickly resolve issues before escalation.

Overview

18
18
years of professional experience

Work History

Operations Manager

High Royal LLC (Shopimo)
08.2020 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.

Independent Contractor

Uber Eats
10.2019 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

Customer Support

Sprint
03.2020 - 03.2020
  • Resolved problems to maintain relationships and increase return customer base
  • Assist customers with billing, network, and device issues
  • Used Avaya and Cisco Softphone systems

Engagement Specialist

Retail Fresh Food Production
02.2019 - 09.2019
  • Helped lead a team to produce daily personal quota's of 100 bottles of juice/day
  • Maintained and followed all food quality and safety standards
  • Prepared and served samples of food and beverages while maintain high levels of customer service

Various Leadership and Management Positions

Sephora, Panera Bread, Lenny's Sub Shop And More
01.2006 - 11.2018
  • Held multiple Leadership and Management positions across a variety of industries
  • Specialized in Employee Training, Customer Satisfaction, Inventory Management and Control, Document creation using Microsoft Office Suite applications, and maintained Food Safety standards

Education

Diploma - Business Management

Gwinnett Technical College
Georgia
03.2010

Diploma -

Norcross High School
Norcross, GA
2006

Skills

  • Computer Literacy - 35-40 wpm
  • Order Management
  • Invoice and Manifest Review
  • Customer service, Cash Handling and Management
  • Managing Employee Relations
  • Microsoft Office
  • Inventory Control
  • Inventory Tracking and Management
  • Staff Management
  • Operations Oversight

Timeline

Operations Manager

High Royal LLC (Shopimo)
08.2020 - Current

Customer Support

Sprint
03.2020 - 03.2020

Independent Contractor

Uber Eats
10.2019 - Current

Engagement Specialist

Retail Fresh Food Production
02.2019 - 09.2019

Various Leadership and Management Positions

Sephora, Panera Bread, Lenny's Sub Shop And More
01.2006 - 11.2018

Diploma - Business Management

Gwinnett Technical College

Diploma -

Norcross High School
Tiara D. Williamson