Tiarah Smith
N
Merrillville,In
Summary
Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Lead Teacher
Holy Family Child Care Center
Crown Point , Indiana
2021.11 - 2022.10
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Increased student involvement in program offerings through strategic redesign of program processes and methods.
- Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Oversaw work of teaching team to optimize student education.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
- Designed training program to teach new teachers school guidelines and increase overall success.
- Observed and recorded teacher methods to suggest improvements and increase student interest.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Lowes (Pro Services Specialist)
Merrillville
2021.05 - 2021.09
- Serve as guide and consultant to every Pro who walks in
- Answer Pro customer questions
- Execute Pro orders and projects
- Demo Lowe’s product and service offerings
- Daily calls to priority client accounts for promotions, current work orders, and special needs.
- Increased customer satisfaction by resolving issues
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Maintained energy and enthusiasm in fast-paced environment
- Carried out day-to-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Participated in team-building activities to enhance working relationships
- Exceeded goals through effective task prioritization and great work ethic
- Created plans and communicated deadlines to complete projects on time
- Called 50 pros a day to keep relationship with them positive.
Lead Sales Specialist
Best Buy
Merrillville , IN
2012.11 - 2021.02
- Handle all aspects of customers sale transaction
- Promoted to Lead Sales Manager-2012 Develop, and communicated strong, knowledge of wireless products, accessories, pricing plans and service features. Participate in monthly Apple calls, provide team with latest updates to share with customers. Consistently achieved goal with revenue per hour and Apple care•
- Positive NPS have been given due to exceptional customer service.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
- Tracked receipts, employee hours and inventory movements
- Reported on updates to project specifications and progress
- Managed schedules, accepted time off requests and found coverage for short shifts
- Set up and calibrated machinery to meet specific production requirements
- Monitored sales team performance and provided constructive feedback
- Reported sales data to upper management for review
- Negotiated contracts and sales terms with new and existing clients
Supervisor
Ross Dress for Less
Merrillville , IN
2012.07 - 2012.11
- Complete all Cashier Progress Reports
- Provide change for cashier’s drawers, problem solve when needed
- Train cashiers on company procedure for assisting customers at registers.
- Resolve guest concerns in positive, helpful manner.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures
Education
Associate Degree - Early Childhood Education
Ivy Tech Community College of Indiana
Indianapolis, IN 2016.08 - 2019.01
Technical Certification in Business Honor Society Ivy Tech Leadership Program -
Ivy Tech Community College of Indiana
Gary, In 2008.08 - 2009.05
Skills
Sales processes
Accomplishments
- Employee of the month February and March 2016
Timeline
Lead Teacher
Holy Family Child Care Center
2021.11 - 2022.10
Lowes (Pro Services Specialist)
2021.05 - 2021.09
Associate Degree - Early Childhood Education
Ivy Tech Community College of Indiana
2016.08 - 2019.01
Lead Sales Specialist
Best Buy
2012.11 - 2021.02
Supervisor
Ross Dress for Less
2012.07 - 2012.11
Technical Certification in Business Honor Society Ivy Tech Leadership Program -
Ivy Tech Community College of Indiana
2008.08 - 2009.05
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