Energetically advancing in roles from a Professional Nanny for 2 families, a respected doctor for the state of California and a CEO in Silicon Valley, to an Airport Security Officer at TSA, I've honed exceptional organization and clear communication. My career is marked by a commitment to enhancing safety and nurturing development, showcasing achievements in streamlining processes and fostering positive, trust-based relationships. Compassionate and driven House Manager with excellent organization and verbal abilities. Highly effective at supervising activities and individuals. Known for top-notch conflict resolution skills and extensive knowledge in childcare.
Overview
22
22
years of professional experience
Work History
House Manager/Family Nanny
Christa Quarles
10.2019 - 06.2024
Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Assisted children with homework assignments and special projects across different subjects.
Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.
Established open communication with parents for seamless coordination in children''s daily routines and schedules.
Encouraged independence among the children through guidance on personal hygiene routines such as dressing up or brushing teeth.
Transported children to and from activities using personal or family vehicle.
Transported children to and from school, medical appointments and extra-curricular activities.
Encouraged children to be understanding and patient with others.
Professional Nanny
James And Christina O'Sullivan
10.2013 - 09.2019
Monitored schedules to maintain sleeping, eating, and school schedules for children.
Supported children in play activities, meals, and snacks, hygiene and socialization.
Assisted with light housekeeping duties as well as running errands.
Maintained household cleanliness through light housekeeping tasks, contributing to a well-organized living space for the entire family.
Promoted healthy eating habits for improved nutrition, preparing nutritious meals and snacks daily.
Organized educational outings such as museum visits or nature walks, integrating hands-on learning experiences into everyday life.
Cared for sick children when necessary, administering medication according to parental guidelines while maintaining a comforting presence during recovery periods.
Collaborated with parents on developmental milestones, sharing observations and discussing strategies for continued progress.
Ensured a safe environment for playtime activities, closely monitoring interactions while encouraging independence and problem-solving skills.
Enhanced children''s cognitive development by implementing engaging educational activities.
Actively participated in family events and gatherings, seamlessly integrating into the family dynamic while providing additional support when needed.
Boosted language acquisition skills through interactive storytelling and reading sessions.
Provided transportation to extracurricular activities, promoting socialization opportunities outside of the home setting.
Played games, worked on puzzles, and read books to young children.
Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Transported children to and from school, medical appointments and extra-curricular activities.
Taught children basic life skills, manners and personal hygiene.
Monitored children's play activities to verify safety.
Coordinated playdates and outings to meet children's physical and social needs.
Airport Security Officer
TSA
11.2002 - 01.2013
Maintained a safe environment for travelers by consistently enforcing airport safety regulations and protocols.
Managed access control systems to ensure only authorized personnel could enter restricted areas of the airport.
Streamlined the screening process with efficient use of X-ray machines, metal detectors, and other advanced technologies.
Provided exceptional customer service to passengers, addressing their concerns while maintaining a professional demeanor during security procedures.
Protected sensitive information from unauthorized disclosure through careful handling of classified materials and adherence to confidentiality policies.
Engaged in casual conversations with individuals to assess and analyze behaviors.
Attended daily briefings with supervisors to discuss issues with security screening processes.
Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
Education
No Degree - Child Development
Canada College
Redwood City, CA
High School Diploma -
Analy High School
Sebastopol, CA
06.1997
Skills
Calendar Management
Preventive Maintenance
Exceptional organization
Childcare experience
Clear Communication
Problem-Solving
Creative Thinking
First Aid Training
Activity Supervision
Activities scheduling
Staff Training
Skills
I was a competitive swimmer for 12 years and taught private swim lessons for 8 years. The private lessons were held at private homes, and I have experience teaching children with special needs, as well. I am trained in CPR/First Aid.