Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiara R. Radcliffe

Atlanta,Georgia

Summary

Seasoned Operations Manager and talented leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Detail-oriented team player with strong organizational skills. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Realtor

Palmerhouse Properties
12.2020 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Advised and informed prospective clients on current market activities and conditions.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Stay up-to-date on market trends and property values to best assist clients.
  • Develop positive and trusting relationships with customers by addressing individual needs.
  • Advised clients on market conditions and property value for informed decision-making.
  • Negotiated, facilitated, and managed real estate transactions.

Operations Manager

Main Street Clinic
04.2014 - 08.2022
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Ensure compliance with current healthcare regulations, medical laws and ethics.
  • Developed and maintained relationships with external vendors and suppliers.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.

Mortgage Loan Originator

NEXA Mortgage LLC
08.2021 - 12.2021
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Explained different types of loans pertaining to client situations.
  • Developed and implemented marketing campaigns to generate new business opportunities.
  • Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
  • Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
  • Established, developed and maintained client referral relationships with potential and existing customers, Realtors, builders, developers and others to establish and retain business.
  • Communicate effectively with all stakeholders, including the customer, sales associate, builder and title company Demonstrate the highest level of professionalism and customer service towards all customers.


Realtor

Keller Williams City Side
10.2018 - 12.2020
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Advised and informed prospective clients on current market activities and conditions.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Stay up-to-date on market trends and property values to best assist clients.
  • Develop positive and trusting relationships with customers by addressing individual needs.
  • Advised clients on market conditions and property value for informed decision-making.
  • Negotiated, facilitated, and managed real estate transactions.

Education

Bachelor of Science - Business Administration And Management

Clark Atlanta University
Atlanta, Georgia
12-2015

Skills

    Microsoft office; Excel, Word, PowerPoint, Medisoft, MS Office, G-Suite, Medical Coding, Loan Origination

  • Lending
  • Business Development
  • Sales Development
  • Administrative Support
  • Marketing Management
  • Database Management
  • Networking and prospecting
  • Strong negotiation skills
  • Adaptability and flexibility
  • Strong Organizational Skills
  • Client Management
  • GA NMLS License
  • Active Georgia Real Estate License
  • Proficient in Microsoft Office
  • Contracting

Certification

  • Licensed Realtor - 2018-Present
  • Licensed Mortgage Loan Originator - 2021-Present

Timeline

Mortgage Loan Originator

NEXA Mortgage LLC
08.2021 - 12.2021

Realtor

Palmerhouse Properties
12.2020 - Current

Realtor

Keller Williams City Side
10.2018 - 12.2020

Operations Manager

Main Street Clinic
04.2014 - 08.2022

Bachelor of Science - Business Administration And Management

Clark Atlanta University

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Tiara R. Radcliffe