Facility Host / Patient Care Representative
St. George Regional Hospital - Intermountain HC
12.2023 - Current
- Improved patient satisfaction by providing timely and compassionate assistance during their ER visit.
- Maintained a clean and organized emergency room environment, ensuring optimal patient care and safety.
- Ensured accurate documentation of patient information through meticulous record-keeping and data entry tasks.
- Facilitated communication between patients, families, and medical professionals, promoting understanding of treatment plans and options.
- Contributed to a safer work environment by adhering to infection control protocols and reporting potential hazards promptly.
- Provided emotional support to distressed patients and families during difficult moments in the ER setting.
- Maintained patient confidentiality and privacy, adhering to HIPAA regulations and hospital policies in all interactions.
- Responded to patient requests for supplies and personal comfort items.
- Transported patients between rooms.
- Reduced wait times for patients by streamlining admission processes and collaborating with medical staff.