Tiarma Panjaitan
Princeton,NJ
Summary
With over 15 years of experience in the Distribution, shipping, logistics, export and import. I oversee the international and domestic distribution operations at Interparfums, a leading global producer and distributor of prestige perfumes and cosmetics. Expertise in U.S. export controls and sanctions laws and regulations; strong working knowledge of the Harmonized Tariff System (HS) for tariff classifications. I lead sizable teams and drive performance toward the execution of goals. I am passionate about providing superior service and executing key components of transportation, logistics, and customer service. I am a dynamic problem solver who leads with purpose, passion, and perseverance. Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director of Distributions
INTERPARFUMS INC.
02.2015 - Current
- Company Overview: A fragrance and beauty partner for a growing list of brands that include Salvatore Ferragamo, Graft, Ungaro, MCM, Moncler, Guess, Hollister, Jimmy Choo, Karl Lagerfeld, Lanvin, Montblanc, Oscar de la Renta, Paul Smith, Balmain, Abercrombie & Fitch, Anna Sui, Boucheron, Dunhill, Repetto, S.T Dupont, Rochas, Roberto Cavali, DKNY, Donna Karan and Van Cleef & Arpels
- Oversee logistics & shipping operations at the Dayton Distribution center and 3PL partners in Italy, Poland. Turkey & Hongkong
- Offer strategic guidance and expert advice to support decision making process.
- Implement and develop global fulfillment strategy, Identify opportunities for process enhancements and implement solutions to drive continuous improvement.
- Responsible for all logistics operations within the Distribution and Service Center, improving productivity, efficiencies, and accuracy of processes while managing workflows, allocation of resources, and effectively ensuring deadlines are met
- Coordinates the planning and implementation of a new Distribution Center including all related strategic aspects (vendor assessment, DC location and dimension, workflows, systems, budgeting, training)
- Successfully negotiated partner contracts with 3PL in Italy, Poland. Turkey & Hongkong, saved over $250,000 cost yearly per facility.
- Strategized with high revenue clients sales to boost customer engagement and prioritize fulfillment
- Successfully led team through a new company acquisition, implementing process, including new approach on booking FCL containers and Shipping Solution
- Effectively sourced and on-boarded 4 of 3PL warehouses improving transit time to 1-2 weeks
- Deployed lane analysis strategy that mitigated 'cross shipments' nationwide, reducing outbound shipping costs
Global EXPORT AND IMPORT MANAGER
GAFFNEY KROSE SUPPLY CORP
03.2013 - 01.2015
- Company Overview: Global provider of industrial equipment and machinery supplying to all types of manufacture, chemicals and construction industries
- Managed the international and domestic shipping/ transportation, Coordinated with suppliers, carriers and factories for a seamless supply chain process
- Develops SOP documentation and reporting tools/KPIs to regularly track and monitor logistics projects and performance.
- Plan and monitor the day-to-day running of business 3PL in Texas and warehouse in Summerset to ensure smooth progress
- Managed the transportation; truck load utilization, consolidation and leading the transportation of inbound & outbound shipments of two warehouses and 20+ factories which generated 5000+ truck load shipments monthly
- Supports the Inventory Management team through allocation of staff to manage inventory, ensures regular cycle counts are performed, manages damaged inventory and resolves inventory discrepancies promptly
- Studies and proposes foreseen improvements in organization of merchandise and physical storage of products ensuring they are easily located and available in the system
- Commands a deep knowledge of various systems Warehouse Management System, Order Management System), how they interact and how to improve flows
- Anticipates systems challenges and collaborates with key partners to ensure business continuity
- Key responsibilities include recruiting and selecting new hires, training and coaching existing logistics team members, and providing leadership and direction resulting in high-quality work output that represents the high standards and culture of Gafney Kroese
- Built & improved partner relationships among freight forwarders, trucking companies, Warehousing, Manufacturing Plants, and Co-Packers & lead monthly review calls to achieve revenue goals of 20% improvement
- Collaborates closely with the Corporate IT team on the planning and implementation of a new Warehouse Management System (WMS)
EXPORT AND LOGISTIC MANAGER
NEW BRUNSWICK SCIENTIFIC CORP – EPPENDORF COMPANY
07.2004 - 02.2012
- Company Overview: A global leader in the manufacture of Scientific laboratory equipment’s
- Head of domestic and international shipping operations, operational reporting, order management and shipping/logistics operations with the goal to provide a seamless order and delivery process, ultimately creating the highest level customer experience for our clients
- Forward thinking, with continuous improvement initiatives to exceed revenue goals by building, strategizing and improving our carrier network, systems, processes and partnerships
- Worked closely with worldwide distributors to improve efficiency and overall optimization
- Develops reporting to regularly track and monitor KPIs to improve processes to fulfillment and elevate the level of service provided by the Call Center team
- Developed team performance goals and adding structure and increasing output by 25%
- Collaborated with cross-functional teams to ensure appropriate assignment of ship modes, including but not limited to Courier, Transitional Air Cargo, Traditional Ocean Cargo, Traditional Ocean Cargo + Local Courier, Domestic FCL, and LTL for shipments Worldwide.
- Createdand managed trackers and processes to monitor and ensure proper shipping, tracking, and successful delivery to customers.
Education
No Degree - International Economics
Monmouth University
West Long Branch, NJ12.2007
MBA - Business Administration And Management
AMERICAN UNIVERSITY
SINGAPORE07.2001
BBA - Business Administration
AMERICAN UNIVERSITY
INDONESIA06.1998
Skills
- Customs regulations
- Shipping international and domestic
- Customer service
- Planning & Scheduling
- E-Commerce
- Basic Accounting
- Operational Strategy
- Inventory Accuracy
- Supply Chain Operations
- Fulfillment Management
- Third-Party Logistics (3PL)
- Freight
- Leadership
- Transportation Management
- Negotiation
- Recruiting
- Decision-Making
- Team Management
- Team Leadership
- Resource Allocation
- Organizational Effectiveness
- Merchandising
- Inventory Planning
- Budgeting
Certification
- IATA Dangerous Goods Shipping by Air, 02/01/15, 05/31/23
- International Maritime Transportation of Dangerous Goods by Vessels, 02/01/15, 05/31/23
- American Red Cross Adult First Aid/CPR/AED, 09/30/25
Languages
English
Full Professional
Indonesian
Native or Bilingual
Malay
Full Professional
Timeline
Director of Distributions
INTERPARFUMS INC.
02.2015 - Current
Global EXPORT AND IMPORT MANAGER
GAFFNEY KROSE SUPPLY CORP
03.2013 - 01.2015
EXPORT AND LOGISTIC MANAGER
NEW BRUNSWICK SCIENTIFIC CORP – EPPENDORF COMPANY
07.2004 - 02.2012
No Degree - International Economics
Monmouth University
MBA - Business Administration And Management
AMERICAN UNIVERSITY
BBA - Business Administration
AMERICAN UNIVERSITY
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