Tiarra Allen

Recovered SBIRS mission data, satellite processing data, and equipment for continued system support.

Assisted installation team with applying new software baselines, preparing procedural documentation, and conducting installation and testing steps to enhance system functionality.

Responded rapidly to emergency conditions, minimizing downtime and ensuring continuous operations.

Used oscilloscope, spectrum analyzer, and Fireberd equipment to test communication data paths.

Monitored critical national communication systems at the server level, including legacy equipment.

Supported scheduled and unscheduled maintenance on networking equipment while assisting network and software engineers with patching and equipment access.

Provided desktop and server support for Windows and Linux environments, resolving technical issues to improve system performance.

Completed inventory checks and reviewed server and room drawings to support accurate records and equipment control.

Performed preventative maintenance on mechanical equipment, including oil changes and motor repairs, to support reliable operation.

Handled COMSEC data management to protect sensitive information, completed re-key and zeroization tasks, and maintained logging for destruction and loading of TEK and KEK keys.

Acted as a customer interface with external agencies, effectively representing customer interests and facilitating communication.

Ordered replacement hardware and coordinated corrective installation actions to match operations tempo and security requirements.

Supported defense manufacturing operations, following Northrop Grumman safety and quality procedures.

Operated production equipment for aerospace hardware assembly and testing.

Inspected components against work instructions and engineering specifications.

Greeted clients and visitors at SBIRS front desk with professionalism.

Issued badges to customers and visitors for facility access.

Answered phone calls and email inquiries promptly.

Managed incoming calls, routed inquiries, and relayed messages promptly.

Resolved customer questions with accurate, clear responses.

Delivered accurate information to personnel while following security manager guidance.

Tracked media materials and ensured compliance with issuing procedures for secure access.

Completed in-processing and out-processing for personnel within required guidelines.

Maintained PERSEC databases in line with customer tracking requirements.

Oversaw document control processes, ensuring compliance with organizational standards and enhancing information security., visit authorizations, and classified document handling.

Supported security operations for SCIF by escorting personnel, processing media requests, assisting with inspections, managing secure destruction of sensitive items, maintaining safe facility conditions, and verifying satellite communication system operations with Space Force Security Forces.

Collaborated with intelligence agencies and military units to exchange information and coordinate intelligence efforts.Tracked the status on multiple projects at the same time and provided updates.Supported company-level MI unit maintenance for Trojan Spirit V3, ACTE, and Prophet equipment.Assisted electronic warfare operations by reviewing data from SIGINT and ELINT sources and helped identify weaknesses in enemy communications and networks.

Worked with MI system maintainers and integrators to support intelligence system operation, data collection, analysis, and dissemination for military decision-making.Integrated incoming information with current intelligence holdings and maintained situation maps.Used Analyst's Notebook, Palantir, and ArcGIS to analyze and visualize data.Reviewed intelligence holdings, prepared records, assembled reports, maintained cross-referenced files, and applied critical thinking to process incoming reports and recommend risk-reducing solutions.

Delivered presentations of collection items via Microsoft PowerPoint to senior supervisors and responded to inquiries.

Analyzed and organized complex data to support informed decision-making.

Collaborated with intelligence agencies and military units to exchange information and coordinate intelligence efforts.
Tracked the status on multiple projects at the same time and provided updates.
Supported company-level MI unit maintenance for Trojan Spirit V3, ACTE, and Prophet equipment.
Assisted electronic warfare operations by reviewing data from SIGINT and ELINT sources and helped identify weaknesses in enemy communications and networks.

Worked with MI system maintainers and integrators to support intelligence system operation, data collection, analysis, and dissemination for military decision-making.
Integrated incoming information with current intelligence holdings and maintained situation maps.
Used Analyst's Notebook, Palantir, and ArcGIS to analyze and visualize data.
Reviewed intelligence holdings, prepared records, assembled reports, maintained cross-referenced files, and applied critical thinking to process incoming reports and recommend risk-reducing solutions.