Tiarra Brown
Decatur,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Provides hands-on, speedy office support. Schedules appointments and completes various data entry tasks to help office run smoothly. Tech-savvy individual familiar with all job-related software and office machines. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator. Strong background cultivating positive relationships and exceeding goals. Able to learn and pick up new skills.
Overview
2
2
years of professional experience
Work History
Hiring Manger/Key Holder
Abercrombie and Fitch
11.2022 - 02.2024
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Conducted Interviews and hired new employees
- Oversaw employee recruiting, onboarding and training on store procedures
- Resolved escalated customer service issues or concerns
- Merchandizing, floor sets
- Maintained store cleanliness and assisted management with operational tasks
- Store opening and closing.
Assistant/Receptionist
Dance Studio 303
10.2021 - 04.2022
- Effectively managed front desk operations, ensuring a professional and welcoming environment for all visitors.
- Assistant to the assigned dance instructor for each class
- Routed messages, coordinated appointments and directed personnel to various departments
- Managed calendars, scheduling meetings and appointments to optimize time.
- Anticipated guest needs, delivering exceptional customer service to exceed expectations.
Intern
How Big Is Your Dream
05.2022 - 09.2022
- I intern under the How Big Is Your Dream foundation as a music manager, marketing team, and dance choreographer.
Sales associate
CS Beauty Supply
01.2022 - 04.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Arts - Music Management
Georgia State University
Atlanta, GA05.2025
Associates Degree - Business Management
Herzing University
Atlanta, GA05.2021
Skills
- Customer Service
- Cash Handling
- Cash Handling Accuracy
- Training and mentoring
- Office Management
- Strong Problem Solver
- Organization skills
- Telephone skills
- Data Entry
Timeline
Hiring Manger/Key Holder
Abercrombie and Fitch
11.2022 - 02.2024
Intern
How Big Is Your Dream
05.2022 - 09.2022
Sales associate
CS Beauty Supply
01.2022 - 04.2022
Assistant/Receptionist
Dance Studio 303
10.2021 - 04.2022
Bachelor of Arts - Music Management
Georgia State University
Associates Degree - Business Management
Herzing University
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