Tiarra Hirsch
Van Nuys,CA
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Walmart through expert stock replenishment and effective team collaboration. Skilled in pallet jack operation and fostering positive work environments, demonstrated by significant improvements in store readiness and customer experience.
Overview
20
20
years of professional experience
Work History
Overnight Stocker
Walmart
08.2021 - 09.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Data Entry Clerk
ESP Computer Services
02.2012 - 01.2019
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Assistant Manager
Claires
09.2004 - 02.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Van Nuys High School
Van Nuys 06.2003
Skills
- Stocking shelves
- Stock Rotation
- Pallet Jack Operation
- Product restocking
- Heavy Lifting
- Maintaining safety
- Stock replenishment
- Label Reading
- Handheld Scanner Use
Timeline
Overnight Stocker
Walmart
08.2021 - 09.2024
Data Entry Clerk
ESP Computer Services
02.2012 - 01.2019
Assistant Manager
Claires
09.2004 - 02.2011
High School Diploma -
Van Nuys High School