Tiarra Johnson

Responsible Medical Claims Processor with strong attention to detail and juggles multiple tasks. A go-getter committed to handling claims expeditiously.

• Customer service, Proficient, 03/01/23, Identifying and resolving common customer issues
• Administrative assistant/receptionist, Proficient, 04/01/23, Using basic scheduling and organizational skills in an office setting
• Verbal communication, Proficient, 04/01/23, Speaking clearly, correctly, and concisely
• Protecting patient privacy, Proficient, 04/01/23, Understanding privacy rules and regulations associated with patient records
• Medical receptionist skills, Proficient, 03/01/23, Managing physician schedules and maintaining accurate patient records
• Call center customer service, Proficient, 04/01/23, Demonstrating customer service skills in a call center setting
• Work style: Reliability, Proficient, 02/01/23, Tendency to be reliable, dependable, and act with integrity at work
• Basic computer skills, Proficient, 04/01/23, Performing basic computer operations and troubleshooting common problems
• Scheduling, Proficient, 06/01/23, Cross-referencing agendas and itineraries to avoid scheduling conflicts
• Attention to detail, Proficient, 04/01/23, Identifying differences in materials, following instructions, and detecting details among distracting information
• Workplace safety, Proficient, 03/01/23, Using safe practices at work
• Medical billing, Proficient, 05/01/23, Understanding the procedures and forms used for medical billing
• Case management & social work, Proficient, 03/01/23, Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
• Data entry: Attention to detail, Proficient, 03/01/23, Maintaining data integrity by detecting errors
• Customer focus & orientation, Proficient, 03/01/23, Responding to customer situations with sensitivity
• Medical billing, Proficient, 03/01/23, Understanding the procedures and forms used for medical billing