Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiarra Lester

New York

Summary

Dedicated and result-oriented retail professional with over 2.5 years of experience in customer service and store management. Proven ability to train staff in effective food management practices and create beginner- friendly retail environments. Recognized as an uplifting leadership member committed to fostering a positive team culture and enhancing customer experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Manager

Venchi
04.2023 - 03.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Shift Supervisor

Venchi
12.2022 - 04.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Fulfillment Associate

Amazon
01.2021 - 07.2022
  • Working collaboratively with team members to meet sorting goals.
  • Scanning items and sort packages according to their destination
  • developing training materials and resources to facilities learning.
  • monitoring trainee progress and providing feedback to support their development
  • ensuring that new employees understand safety protocols and operational procedures

Uplift Leadership Member

Uplift Leadership
08.2016 - Current
  • actively participated in leadership programs designed to enhance team morale and business to enhance team.
  • facilities workshops and group discussions aimed at developing leadership skills among peers
  • contributed to the development of initiative that promoted a positive work-place culture

Education

No Degree - Human Services

Monroe College
Bronx, NY
06-2026

Colorado Early Of Aurora
Aurora, CO
05-2019

Skills

  • Visionary leadership
  • Innovation skills
  • Diversity awareness
  • Motivating teams
  • Interpersonal skills
  • Training and development
  • Staff development
  • Inventory control
  • Microsoft Excel proficiency

Certification

  • OSHA Certification in Healthcare
  • Productivity Award Venchi
  • Appreciation Certification Venchi
  • Uplift Leadership Certification

Timeline

Store Manager

Venchi
04.2023 - 03.2025

Shift Supervisor

Venchi
12.2022 - 04.2023

Fulfillment Associate

Amazon
01.2021 - 07.2022

Uplift Leadership Member

Uplift Leadership
08.2016 - Current

No Degree - Human Services

Monroe College

Colorado Early Of Aurora

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