Tiarria Jamerson
Jackson,GA
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
FedEx Clerk
Masterbrand Cabinets
Jackson , GA
03.2024 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Compiled and analyzed data to produce reports.
Parcel Driver
Medline Industries, Inc
McDonough, GA
09.2023 - 02.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Maintained compliance with DOT regulations for safe and efficient truck operations.
Commissary Driver
Skycafe GAT Company
Atlanta , GA
06.2021 - 08.2023
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Obtained signatures from customers upon delivery of goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Warehouse associate
Geodis / Wayfair
McDonough, GA
11.2019 - 03.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Participated in ongoing professional development opportunities to expand technical knowledge base.
- Presented findings from technology research at monthly meetings, influencing future projects'' direction.
- Contributed to the development of innovative tech solutions within tight deadlines, meeting client needs.
- Improved team productivity by implementing effective time management strategies during projects.
- Ensured compliance with industry regulations during the receiving process, including proper handling of hazardous materials when applicable.
- Enhanced warehouse organization, enabling easier access to items and faster order fulfillment.
- Trained new team members on inventory management systems and best practices for efficient workflow.
Driver/ Inshop Cater
Jimmy johns
Las Vegas, NV
04.2017 - 06.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
- Maintained flexible work schedule to meet event needs.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
Food service associate
Clark county school district
Las Vegas, NV
05.2016 - 02.2017
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Enhanced customer satisfaction by providing timely and efficient food service.
- Greeted customers at counter to fulfill requests and answer questions.
- Handled cash transactions with accuracy, balancing registers at the end of shifts.
- Stocked condiments, beverages, and plates for diners.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Collaborated with team members to deliver exceptional service during high-volume periods.
- Trained new employees on proper food handling techniques and company procedures, fostering a consistent level of quality across the team.
- Participated in regular equipment maintenance checks, identifying issues before they impacted operations.
Skills
- Punctual commissary Driver
- Meeting strict deadlines
- Increasing productivity
- Driving brand loyalty
- Working collaboratively
- Organizational and time management skills
- Delivering excellent customer service
- Customer Satisfaction
Timeline
FedEx Clerk
Masterbrand Cabinets
03.2024 - Current
Parcel Driver
Medline Industries, Inc
09.2023 - 02.2024
Commissary Driver
Skycafe GAT Company
06.2021 - 08.2023
Warehouse associate
Geodis / Wayfair
11.2019 - 03.2021
Driver/ Inshop Cater
Jimmy johns
04.2017 - 06.2019
Food service associate
Clark county school district
05.2016 - 02.2017