Tiauna Cunningham

• Responsible for obtaining and processing invoices, reviewing purchase orders, file management and coordination with facilities and staff.
• Must make goals every month end to keep vendor accounts in good standing
• Compile and review accounts payable documents and prepare document batches for processing
• Process invoices in a timely manner; investigate and resolve any identified discrepancies. Quantified processing: 3200 invoices per month.
• Record appropriate vendor, expense account number, and tax information when processing payments
• Match supplier credit memos with hospital debit memos and process them in a timely manner; investigate and resolve any identified discrepancies
• Respond to employee and vendor inquires in a professional, courteous, and timely manner
• Respond to Customer Service Logs in a professional, courteous, and timely manner
• Prepare accounts payable reports and maintain accounts payable records according to department policies and procedures
• Review and correct Outstanding Payments report weekly to ensure the accuracy of the accruals
• Review and correct Suspended Voucher report weekly to ensure that all discrepancies are resolved
• Works statements monthly for Key Vendors as identified by the AP Manager
• Review and correct Outstanding Credit report weekly to obtain credits or refunds from the vendor
• Maintain effective communication with customers, co-workers, vendors, and the management team
• Demonstrate effective problem-solving skills

• Customer Service
• Ticket support
• Chat Support
• Handling confidential & sensitive information
• Client Support

• Manage communication between all therapists and assistants
• Review and QA of all discharge notes, re-evaluations, re-certifications
• Account management; communication with contracted agencies and patients
• Light recruiting, referrals to gain more therapists
• Scheduling of visits between therapists
• Medicare guideline compliance
• DME requests/orders
• Billing and medical claims
• Calendar management
• Vendor coordination

• Processed all incoming new business applications from several vendors.
• Completed all suitability underwriting review of annuity applications.
• Provided customer service to agents and customers.
• Developed and maintained the new business database.
• Maintained working knowledge of IRS and Medicare guidelines.

• Managed team of Customer service/Medical Supply Reorder Specialists.
• Organized work culture/team building
• Educated and enforced Medicare guidelines.
• Developed and maintained the reorder database.
• Processed employee payroll.
• Maintained inventory of the medical supply store and mail order supplies.
• Managed shipping and purchasing.
• Verified physician orders and prescriptions.
• Marketing and business relations with medical partners in the community.
• Generate new business at trade shows and conventions.
• Verify and run insurance eligibility.
• Up to date with HIPAA training and policies.

• Supervise team of recruiters.
• Team training and building.
• Developed and maintained the company recruitment database.
• Processed employee payroll.
• Verified nursing licensure and credentials of recruits.
• Managed new recruit onboarding process.
• Developed recruiting plans.

Other roles held at this company:

Nurse Recruiter

Recruited qualified nursing professionals.

Field Reviewer Advocate

Enhanced efficiency in field review advocacy.

Scheduler

Managed scheduling tasks.

• Manage communication between all therapists and assistants
• Review and QA of all discharge notes, re-evaluations, re-certifications
• Account management; communication with contracted agencies and patients
• Light recruiting, referrals to gain more therapists
• Scheduling of visits between therapists
• Medicare guideline compliance
• DME requests/orders
• Billing and medical claims
• Calendar management
• Vendor coordination