TiAundra Luevano
Hobbs,NM
Summary
Accomplished professional with extensive experience in client services and children's environments. Known for strong leadership, effective communication, and problem-solving skills. Committed to enhancing community relationships and driving team success through strategic outreach efforts.
Overview
5
5
years of professional experience
Work History
Client Services Manager
Legacy Pregnancy Resource Center
01.2023 - 04.2024
- Managed client interactions to ensure needs were addressed promptly and effectively.
- Developed and maintained relationships with community partners to enhance service offerings.
- Coordinated outreach efforts to raise awareness of available services within the community.
- Assisted clients with resource navigation, providing comprehensive support throughout their experiences.
- Facilitated training sessions for new staff on client engagement protocols and best practices.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Maintained client files with records of client interactions, client notes, and other information.
Children's Ministry Director
Taylor Memorial Baptist Church
03.2021 - 01.2024
- Developed engaging curriculum for children's programs, enhancing spiritual growth and participation.
- Coordinated weekly volunteer schedules, ensuring adequate staffing for all children's ministry activities.
- Implemented safety protocols during events, prioritizing child welfare and compliance with church standards.
- Established parent communication channels to foster community involvement and support for children's initiatives.
- Trained and mentored volunteers, promoting effective teaching strategies and enhancing program delivery.
- Organized special events to enrich children's ministry experience, boosting attendance and engagement levels.
- Collaborated with church leadership to align children's ministry goals with overall church mission and vision.
- Empowered parents to take an active role in their children''s spiritual development through provision of resources and encouragement for at-home discipleship.
Secretary
Boys and Girls Club
05.2021 - 11.2021
- Managed daily office operations, ensuring efficient scheduling and communication among staff and volunteers.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated children and parent's contacts with information to keep records current.
COREKids Team Member
COREHobbs
02.2019 - 11.2019
- Reinforced a sense of community within the childcare setting by promoting shared responsibility and mutual respect among children and staff members.
- Designed engaging bulletin board displays that showcased children''s artwork, featured upcoming events, and celebrated diversity within the childcare community.
- Developed positive and productive relationships with kids, parents and staff.
Education
High School Diploma -
Hobbs High School
Hobbs, NMSkills
- Parent relationships
- Student relationship building
- Team development
- Task prioritization
- Strong leadership
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Effective communication
Languages
English
Native or Bilingual
Timeline
Client Services Manager
Legacy Pregnancy Resource Center
01.2023 - 04.2024
Secretary
Boys and Girls Club
05.2021 - 11.2021
Children's Ministry Director
Taylor Memorial Baptist Church
03.2021 - 01.2024
COREKids Team Member
COREHobbs
02.2019 - 11.2019
High School Diploma -
Hobbs High School