Tiawanda Davis
Dollar General
524 Claiborne St,VA
1
Certification
2027
years of professional experience
Highly experienced Traffic Control Lead with a proven track record in managing and supervising flagging operations to ensure the safety of workers and the public. Expert in implementing comprehensive traffic management strategies, coordinating with crews and supervisors, and maintaining strict adherence to all safety regulations.
Work History
Assistant Store Manager
- Supported daily store operations, maintaining smooth workflow and customer service standards.
- Trained new associates on register procedures, merchandising, and store policies.
- Managed cash handling, deposits, and register accuracy during opening and closing shifts.
- Restocked merchandise, organized backroom inventory, and maintained sales floor presentation.
- Assisted with employee scheduling, task delegation, and shift coverage needs.
- Enforced safety, cleanliness, and compliance standards throughout store operations.
- Resolved customer concerns promptly, supporting positive shopping experiences and repeat business.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Quality Control Inspector
- Inspected produce for defects, ripeness, and consistency against quality specifications.
- Verified packaging, labeling, and lot codes to support traceability and compliance.
- Documented inspection findings and reported nonconforming product for corrective action.
- Monitored sanitation and handling practices to maintain food safety standards.
- Sampled incoming and finished goods to confirm quality before release.
- Calibrated measurement tools and checked equipment accuracy before inspections.
- Communicated quality concerns with production teams to resolve issues quickly.
- Supported process compliance by following inspection procedures and audit requirements.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Supported continuous improvement initiatives by analyzing inspection data and recommending process adjustments for optimal quality control.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
Lead Driver/Flagger
3 Years- Made sure work zones are set up and safe .put people in place To ensure safe roads for workers
- Collaborated with teams to deliver services aligned with safe work zones that Spark Action.
- Improved efficiency through safety solutions and client-first approaches.
- Maintained DOT compliance and contributed Dot regulations
- Made sure my team time was accurate and turned in on a timely manner
- Supported operations and project execution in a fast-paced environment.
Education
- General Studies
Skills
Communication skills ability to give clear
firm
and courteous instructions to drivers and to communicate effectively with other workers via hand signals or radios.
Alertness: Remaining mentally sharp and aware of surroundings at all times to anticipate and react to hazards quickly
including distracted or impaired drivers.
Judgment and problem-solving: Using common sense to assess situations
adapting skills to specific circumstances
and making decisions that ensure safety and efficiency.
Physical and mental stamina: Having the good physical condition (including vision and hearing) and mental fortitude to stay focused for an entire shift
often in challenging conditions.
Certification
Industry Compliance Training 2016, Workplace Safety Certification 2016
Timeline
Lead Driver/Flagger
Wright of NC
01.2016 - 01.2019Read More
Hillcrest High
from General Studies
Read More
Assistant Store Manager
Dollar General
2026 - CurrentRead More
Quality Control Inspector
Golden Farms
2017 - 2025Read More