Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Tiba Jraik

Tiba Jraik

Parma,OH

Summary

Dynamic Pharmacy Technician with proven expertise at CVS Pharmacy in patient care and medication dispensing. Skilled in vaccination administration and effective communication, enhancing pharmacy efficiency and productivity. Recognized for maintaining compliance with safety regulations and training new team members, ensuring high-quality service and patient confidentiality.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
01.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Administering vaccinations to patients
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Counted, measured, and compounded medications following standard procedures.
  • Collected co-payments or full payments from customers.

Store Associate

Panera Bread
06.2019 - 10.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
  • Participated in training sessions to stay updated on product information and company policies.
  • Provided feedback to management on customer needs and product popularity, informing purchasing decisions.

Education

Bachelor Of Nursing - Nursing

Cuyahoga Community College
Cleveland, OH

Skills

  • Patient care
  • Vaccination administration
  • Medication administration
  • Electronic health records
  • Clinical assessment
  • Effective communication
  • Team collaboration
  • Medication dispensing
  • Prescription filling
  • Insurance verification

Certification

- BLS American heart association CPR

- administration certification

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Pharmacy Technician

CVS Pharmacy
01.2022 - Current

Store Associate

Panera Bread
06.2019 - 10.2021

Bachelor Of Nursing - Nursing

Cuyahoga Community College

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Tiba Jraik