Summary
Overview
Work History
Education
Skills
Timeline
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TICHA ABIGAIL MEZOH

Roseville,CA

Summary

Successful Business Analyst with bilingual skills (English and French) offering expertise in various software development processes. Detail oriented with strong background in requirements elicitation and documentation. Proficient in identifying business needs, analyzing them and recommending solutions boosts productivity and increases revenue. Ability to work in a fast-paced environment while meeting multiple deadlines and competing priorities. Outstanding written and oral communication skills, with experience presenting technical topics in business-oriented fashion to non-technical audiences. Highly motivated self-starter with intellectual curiosity and creative problem-solving skills.

Overview

6
6
years of professional experience

Work History

Senior Business Analyst

Paloma Health
12.2020 - Current
  • Review, analyze and evaluate business needs and develop requirements that are consistent with overall business and IT strategies
  • Meet with Stakeholders and Subject Matter Experts (SMEs) within the organization to elicit business needs using various elicitation techniques such as document analysis, interviews, and surveys
  • Work closely with all stakeholders to elicit requirements, validate requirement feasibility based on technical feedback and prioritize requirements
  • Create and maintain detailed Business Requirements documents (BRD) and functional requirements document (FRD) documentation based on stakeholder needs
  • Participate in all software development lifecycle (SDLC) phases/activities including planning, requirements, design, development, testing, and maintenance
  • Conduct stakeholder Joint Application Design (JAD) sessions and facilitate meetings with project team
  • Utilize AGILE Scrum methodology to develop software by participating in Daily Stand-Ups, Sprint Planning, Sprint Review, and Sprint Retrospective
  • Support Product Owner and technical team with backlog creation, user story prioritization and estimation of tasks
  • Convert business requirements into user stories, epics and acceptance criteria using JIRA and Confluence
  • Create workflow charts and diagrams using LucidChart and MS Visio to give stakeholders a visual representation of requirements and system processes
  • Gain in depth understanding of current legacy (AS IS) processes and future (TO BE) processes to develop an improved application that increases business value
  • Analyze business processes and tools while applying critical thinking to realize most appropriate resolution
  • Develop Requirements Traceability Matrix (RTM) in order to map and the user requirements with test cases to ensure that every requirement is tested
  • Develop test plans and test cases based on project requirements and systems specifications
  • Perform User Acceptance Testing (UAT), identify issues and bugs and report to development team for resolution
  • Create training guides and documentation that include steps and instructions on how to use the system.

Business Systems Analyst

NNRoad Inc.
05.2018 - 11.2020
  • Captured business requirements for new capabilities and coordinated with technical team to get them implemented
  • Served as focal point between key stakeholders, product owners and technical team to ensure requirements are delivered on time and in a comprehensive, quality manner
  • Facilitated the discovery of functional and non-functional requirements and documented in the form of epics, stories, business rules, and acceptance criteria
  • Constantly interacted with business leaders and external partners and as a result developed strong working relationships with the project team
  • Facilitated requirements Joint Application Design (JAD) sessions with team members both on-site as well as in remote locations around the globe
  • Built and developed Requirements Traceability Matrix (RTM), GAP analysis, issues logs, and other project documentation
  • Supported AGILE Scrum development processes including Backlog Grooming/Refinement, Daily Scrum, Sprint Planning, Sprint Review and Sprint Retrospective
  • Wrote clear epics, user stories and acceptance criteria and other AGILE Scrum artifacts
  • Worked with Product Owner to maintain backlog priorities using JIRA
  • Worked with Testers to design, document and execute test plans and test cases in order to guarantee the quality of the application before release
  • Cooperated with IT departments and key stakeholders to define objectives, develop use cases and accurately document business regulations
  • Collaborated with the development team to document all the processes involved in the software development lifecycle (SDLC).

Education

Masters - Law -

University of Yaoundé II – Cameroon
03.

Skills

  • Facilitate requirements gathering and JAD (Joint Application Development) sessions, Waterfall and AGILE Software Development Lifecycle (SDLC) methodology, Expertise in JIRA and Confluence Project Management tools, , Unified Modeling Language (UML), Business Process Model Notation (BPMN), Strong diagramming proficiency using MS Visio and Lucid Chart, Ability to efficiently use communication and video conference platforms such as Zoom, Skype, WebEx, Slack, Microsoft Teams, Microsoft Office (Word, Excel, Access, Teams, PowerPoint, Outlook, SharePoint, Visio)

Timeline

Senior Business Analyst

Paloma Health
12.2020 - Current

Business Systems Analyst

NNRoad Inc.
05.2018 - 11.2020

Masters - Law -

University of Yaoundé II – Cameroon

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TICHA ABIGAIL MEZOH