Tichinia Gibbs
Moncks Corner,SC
Summary
Dynamic Medical Technician with a proven track record at The Marsh, excelling in direct patient care and upholding HIPAA regulations. Recognized for enhancing patient satisfaction through effective communication and meticulous attention to detail. Skilled in assembly and production, demonstrating strong problem-solving abilities while maintaining a safe and sterile work environment.
Overview
6
6
years of professional experience
Work History
Medical Technician
The Marsh
01.2025 - Current
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
Call Center Representative
T-Mobile
08.2022 - 12.2024
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Assembler
Google
11.2021 - 07.2022
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Sorter
Gildan Warehouse
06.2021 - 11.2021
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
Assembler
American Tactical
11.2020 - 06.2021
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated effectively with team members to meet production targets consistently.
- Followed outlined specifications to implement assembly plans.
- Assembling products (gun parts) with hand tools and maintain equipment.
- Maintained clean and safe work environment, adhering to health and safety protocols.
Quality Control Auditor
TBC Corporation
09.2019 - 11.2020
- Enhanced product quality by conducting thorough audits and identifying areas for improvement.
- Identified issues of non-compliance and elevated reports to senior personnel.
- Trained and reviewed work of junior personnel on departmental responsibilities.
- Performed continuous random spot reviews of daily log pages, non-routine and work package contents for completeness, correct use of appropriate references and approved data.
Education
Berkeley High School
Moncks Corner, SCCertificate -
Kenneth Shuler School of Cosmetology
Skills
- HIPAA regulations
- Direct patient care
- Patient interaction
- Workplace safety
- Assembly and production
- Problem-solving
- Attention to detail
- Braiders License
Languages
English
Native or Bilingual
Timeline
Medical Technician
The Marsh
01.2025 - Current
Call Center Representative
T-Mobile
08.2022 - 12.2024
Assembler
Google
11.2021 - 07.2022
Sorter
Gildan Warehouse
06.2021 - 11.2021
Assembler
American Tactical
11.2020 - 06.2021
Quality Control Auditor
TBC Corporation
09.2019 - 11.2020
Berkeley High School
Certificate -
Kenneth Shuler School of Cosmetology
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