Ticole Holt
Louisville,KY
Summary
Dedicated Direct Care Supervisor at Community Living, LLC, skilled in compassionate caregiving and client documentation. Proven ability to enhance patient outcomes through individualized care plans and effective teamwork. Expertise in medication administration and emotional support, ensuring compliance with regulations while fostering a nurturing environment for clients.
Experienced with providing daily living assistance and emotional support to clients. Utilizes effective communication and compassionate care to foster safe and supportive environment. Track record of maintaining accurate documentation and adhering to care protocols.
Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety.
Overview
19
19
years of professional experience
Work History
Direct Care Professional
Southwest Center
06.2021 - Current
- Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
- Managed emergencies effectively while remaining calm under pressure, ensuring prompt medical attention if needed.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Followed nutritional plans to prepare optimal meals.
Compliance Associate
Harbor House of Louisville
08.2016 - 09.2020
- Served as a subject matter expert on compliance-related topics, providing guidance to colleagues and stakeholders as needed.
- Maintained up-to-date knowledge of regulatory changes, informing management of any potential impacts on company operations.
- Collaborated with cross-functional teams to ensure timely resolution of compliance issues and promote adherence to industry standards.
- Conducted thorough investigations into potential violations, ensuring appropriate documentation and follow-up measures were implemented.
- Implemented a centralized system for tracking regulatory inquiries, improving response times and overall efficiency in addressing concerns raised by regulators or clients.
- Developed strong relationships with regulators, fostering open lines of communication to facilitate smooth audits and examinations.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Identified gaps in existing compliance processes and recommended updates.
Patient Transporter
Dialysis Care Center
04.2012 - 07.2016
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Completed detailed patient transport logs, ensuring accurate documentation for hospital records.
Direct Care Supervisor
Community Living,LLC
10.2006 - 08.2014
- Collaborated with interdisciplinary teams to develop comprehensive care solutions for clients.
- Improved overall patient outcomes with consistent monitoring and timely interventions.
- Ensured regulatory compliance by maintaining accurate documentation and adhering to established policies.
- Mentored junior staff members, fostering professional growth and skill development.
- Enhanced client satisfaction by providing individualized care plans tailored to their specific needs.
- Facilitated smooth transitions during shift changes, ensuring continuity of care for clients.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Associate of Science - Health Information Technology
National College Of Business And Technology
Louisville, KY06-2006
Skills
- Teamwork and cooperation
- Compassionate caregiving
- Bathing assistance
- Patient care
- First aid and safety
- Grooming assistance
- Dressing assistance
- Social skills development
- Emotional support
- Client documentation
- Meal preparation
- Feeding assistance
- Medication administration
- Nutritional support
- First aid and CPR
- Daily living support
- HIPAA compliance
Timeline
Direct Care Professional
Southwest Center
06.2021 - Current
Compliance Associate
Harbor House of Louisville
08.2016 - 09.2020
Patient Transporter
Dialysis Care Center
04.2012 - 07.2016
Direct Care Supervisor
Community Living,LLC
10.2006 - 08.2014
Associate of Science - Health Information Technology
National College Of Business And Technology