Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

TIE WATKINS

Norwich

Summary

Dynamic technology leader with over a decade of experience leading IT operations and educational technology initiatives in diverse environments. Proven track record in project management, budget oversight, and team leadership. Adept at integrating emerging technologies to enhance operational efficiency and drive strategic objectives. Passionate about leveraging technical expertise and collaborative skills to deliver impactful solutions that support organizational goals.

Overview

20
20
years of professional experience

Work History

Manger of Information Technology

TruDataRx
Norwich
11.2024 - Current
  • Manage IT infrastructure, including networks and cloud systems (Google Workspace, Azure, AWS), ensuring high reliability and optimal performance
  • Oversee help desk operations, providing timely user support, troubleshooting hardware/software issues, and lead all on/offboarding processes
  • Develop and enforce comprehensive security policies, manage endpoint protection systems, and lead incident response efforts to maintain data integrity and compliance with SOC 2 Type 2 and HIPAA
  • Help lead company's SOC 2 Type 2 and HIPAA compliance program
  • Partner with remote (Iraq, Poland) and on-site DevOps team to support proprietary company applications and improve SDLC

Director of Technology

Pomfret School
Pomfret
07.2018 - 06.2024
  • Maintained essential IT operations for a coeducational boarding school with 350 students and 200 employees, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
  • Controled budget and reporedt on expenditure
  • Researched and evaluated emerging technologies including ways to effectively integrate the use of technology in the classroom
  • Tracked and maintained hardware and software inventory
  • Analyzed department needs, identified vulnerabilities, and boosted productivity, efficiency and accuracy to inform business decisions
  • Ensured network components met needs and worked together as seamlessly as possible
  • Continuously analyzed current processes, technologies, and vendors to identify areas of improvement
  • Prepared cost benefits analysis reports when upgrades were necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs
  • Spearheaded cybersecurity policy development and enforcement
  • Trained employees on both software and hardware and provided technical support when needed
  • Provided technology training to new students each year
  • Helped develop and execute crisis response and disaster recovery procedures
  • Served on school's risk-management committee

Director of Educational Technology

Pomfret School
Pomfret
07.2015 - 07.2018
  • Designed, delivered and managed technology professional development and growth experiences for faculty in areas of technology integration and instructional design
  • Supported faculty with the implementation and integration of technology into their curriculum via one-on-one, small-group, large-group, and asynchronous training
  • Developed and implemented classes and integrated units in areas of technology skills, applied technology, computer science, and related topics
  • Taught digital citizenship course to help students engage with modern technology problems, questions, and solutions
  • Evaluated emerging technology tools and instructional methodologies, and guided administrators and faculty on how to best explore and evaluate these new ideas
  • Participated in the local, regional, and national educational technology communities

Communications Specialist

Pomfret School
Pomfret
11.2014 - 07.2015
  • Coordinated the distribution of messages going from the school to external constituencies
  • Managed school website
  • Managed school social media platforms

Educational Technology Specialist

Shanghai American School
Shanghai
07.2011 - 06.2014
  • Collaborated with Technology Resource Facilitator (TRF) to support 1:1 Mac Laptop Program in the High School
  • Supported teachers and other instructional staff in effectively integrating technology into the classroom
  • Helped promote ISTE standards, digital citizenship and responsible use of technology for education
  • Provided technology training and support to new-hire teachers and staff
  • Supported the use of Google Apps for Education in the high school
  • Supported teachers and students with the use of Moodle, WordPress, Wikis, PowerSchool, Google Docs, Evernote, iMovie, GarageBand, Keynote, Pages, Microsoft Office, Adobe CS6 and various other applications
  • Collaborated with TRFs from both campuses to help manage the transition to Edublogs for school blog hosting
  • Created and ran Keynote presentation for awards day ceremony
  • Assisted with technology support for high-school graduation ceremony
  • Conducted MAP (Mapping Academic Progress) Reading, Mathematics and Language Usage testing for grade 9 and 10 students twice per year
  • Assisted IB teachers with video recording, audio recording and uploading of student work to the IBO
    Helped administer AP Chinese Language exam

Project Manager & Estimator

BACAR Constructors, Inc.
Nashville
03.2005 - 06.2011
  • Produced conceptual, negotiated, and hard-bid construction cost estimates for commercial construction projects ranging from $100,000 to $20 million
  • Managed construction projects in both private and government sectors to ensure they were completed on time and within budget
  • Estimated and managed projects using the design-build process
  • Responsible for a portion of employee hardware and software support
  • Managed server backups for Timberline accounting and project management software
  • Provided computer training for field superintendent staff
  • Periodically worked as a superintendent and project manager on small projects

Education

Bachelor of Science - Health & Wellness Management

University of Wisconsin
Superior

Skills

  • Active Directory and Microsoft Entra
  • Microsoft Intune and Jamf MDM
  • Google Workspace administration
  • Remote learning facilitation
  • SOC 2 and HIPAA compliance
  • Email encryption strategies
  • AWS cloud services
  • Access control management
  • IT infrastructure oversight
  • Cloud systems administration
  • Network security protocols
  • User support services
  • Regulatory compliance expertise
  • Vendor evaluation processes
  • Employee training programs
  • Process improvement initiatives
  • Technical troubleshooting skills
  • Policy implementation strategies
  • Documentation and reporting standards
  • Risk management practices
  • Employee onboarding processes
  • Contract management oversight
  • Cross-functional collaboration

References

  • Tim Richards, Head of School, Pomfret School, trichards@pomfret.org
  • Ed Griffin, Chief Financial Officer, St. Georges School, ed_griffin@stgeorges.edu
  • Anouk de Ruiter, Technology Specialist, Pomfret School, aderuiter@pomfret.org
  • Pratik Khetiya, VP of IT (former), TruDataRx, pkhetiya@gmail.com

Timeline

Manger of Information Technology

TruDataRx
11.2024 - Current

Director of Technology

Pomfret School
07.2018 - 06.2024

Director of Educational Technology

Pomfret School
07.2015 - 07.2018

Communications Specialist

Pomfret School
11.2014 - 07.2015

Educational Technology Specialist

Shanghai American School
07.2011 - 06.2014

Project Manager & Estimator

BACAR Constructors, Inc.
03.2005 - 06.2011

Bachelor of Science - Health & Wellness Management

University of Wisconsin

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