Tiearra Williams
Gladewater
Summary
Dedicated Health Care Assistant with experience at Sativa, skilled in patient-focused care and time management. Proven ability to enhance client satisfaction through personalized care plans and process improvements. Strong communicator, fostering teamwork and training new staff to uphold best practices in health management. Committed to promoting independence and well-being in clients.
Overview
8
8
years of professional experience
Work History
Health Care Assistant
Sativa
Longview, TX
02.2024 - 01.2026
- Collaborated with healthcare professionals to develop personalized care plans.
- Maintained cleanliness and safety of living environments for optimal health outcomes.
- Trained new staff on protocols and best practices, fostering a collaborative team environment.
- Implemented process improvements for efficient service delivery and enhanced client satisfaction.
Warehouse Packer
Fed Ex Ground
Tyler, TX
02.2022 - 12.2023
- Packaged and labeled shipments accurately to ensure timely delivery.
- Operated material handling equipment to move goods efficiently throughout warehouse.
- Maintained inventory accuracy through diligent scanning and tracking of items.
- Collaborated with team members to streamline packing processes and improve workflow.
Health Care Assistant
Right At Home Health Care
Tyler, TX
08.2020 - 10.2021
- Assisted clients with daily living activities, ensuring comfort and personal hygiene.
- Monitored and recorded vital signs, reporting changes to nursing staff promptly.
- Provided companionship and emotional support to enhance client well-being.
- Educated clients on health management practices, promoting independence in care.
Customer Service Representative
Convergys, AT&T
Longview, TX
06.2018 - 03.2020
- Assisted customers in troubleshooting technical issues with devices and services.
- Maintained up-to-date knowledge of promotions, products, and services offered by AT&T.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Gladewater High School
Gladewater, TX06-2018
Skills
- Time management
- Patient care
- Patient-focused care
- Supporting personal needs
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved results by completing task with accuracy and efficiency.
Languages
English
Full Professional
Timeline
Health Care Assistant
Sativa
02.2024 - 01.2026
Warehouse Packer
Fed Ex Ground
02.2022 - 12.2023
Health Care Assistant
Right At Home Health Care
08.2020 - 10.2021
Customer Service Representative
Convergys, AT&T
06.2018 - 03.2020
High School Diploma -
Gladewater High School