Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tiease Nicholas

Odenton,MD

Summary

Organized and adaptable professional with over 3 years of experience in dynamic environments. Expertise in scheduling, record-keeping, and administrative support, ensuring high levels of efficiency and accuracy. Strong communication skills combined with a proactive problem-solving approach. Seeking to leverage organizational and teamwork skills in an office-based role.

Overview

6
6
years of professional experience

Work History

Fulfillment Associate

Amazon
Hanover| Sparrows Point| Glen Burnie, MD
07.2021 - Current
  • Pulled orders quickly to maintain demanding productivity goals.
  • Followed safety protocols to minimize workplace accidents.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Utilized scanning equipment to quickly locate and identify items and stock locations.
  • Safely stacked items to maximize space within acceptable safety limits.
  • Assisted in unloading cargo from aircraft after landing.
  • Maintained a safe working environment by adhering to company safety standards and reporting any hazards immediately.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Operated two-way radios to communicate with flight crew regarding the status of loading operations.
  • Staged packages for driver pickup

Orthodontic Assistant

Clinton Braces
Clinton, MD
10.2020 - 06.2021
  • Managed front desk operations, including scheduling appointments and handling customer inquiries.
  • Verified and maintained documentation for sterilization processes and patient care.
  • Assisted with patient scheduling and ensured smooth office operations.
  • Maintained patient comfort during dental procedures.
  • Documented patient records during procedures and added notes taken to treatment chart.

Spa Receptionist

MGM Spa and Salon
Oxon Hill, MD
10.2019 - 03.2020
  • Answered incoming calls promptly while providing relevant information to callers in a friendly and professional manner
  • Established familiarity with frequent guests to build customer loyalty
  • Booked precise spa appointments to prevent scheduling conflicts
  • Informed therapists of daily schedule changes or cancellations in a timely manner
  • Answered phone calls to record new bookings and respond to service questions
  • Performed data entry and administrative duties such as filing, scanning documents, updating databases
  • Collected payments, processed transactions and updated relevant records.

Education

High School Diploma -

Franklin High School
Reisterstown, MD
06-2015

Skills

  • Appointment scheduling
  • Customer relationship management
  • Payment processing
  • Data entry
  • Conflict resolution
  • Office administration
  • Attention to detail
  • Team collaboration
  • Documentation and reporting
  • Scheduling appointments

Accomplishments

  • ASC(Associate Safety Committee) - Amazon Air 2022-2024

Timeline

Fulfillment Associate

Amazon
07.2021 - Current

Orthodontic Assistant

Clinton Braces
10.2020 - 06.2021

Spa Receptionist

MGM Spa and Salon
10.2019 - 03.2020

High School Diploma -

Franklin High School

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