Tiease Nicholas
Odenton,MD
Summary
Detail-oriented administrative and records professional with experience in regulated environments supporting document digitization, inventory control, and compliance-driven operations. Proven ability to manage physical and digital records, operate industrial equipment, and maintain strict accuracy standards while meeting productivity goals. Brings strong communication skills, procedural discipline, and reliability.
Overview
6
6
years of professional experience
Work History
Document Preparation Specialist
ARC Document Solutions
08.2025 - Current
- scan and digitize physical documents using scanning equipment, maintaining high accuracy to detail.
- Assisted in optimizing workflow processes to increase scanning productivity and reduce processing errors.
- Conducted quality assurance reviews to verify completeness, readability, and correct file placement.
- Managed physical book inventory by logging, tracking, and organizing volumes prior to digitization to ensure accurate records control and accountability.
- Operated large industrial book cutting machines to remove spines and prepare materials for high-volume scanning, following strict safety and equipment procedures.
Pharmacy Technician
CVS Pharmacy
05.2025 - 07.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Cargo Ramp Agent
Amazon Air
07.2021 - 05.2025
- Streamlined communication between team members, leading to faster processing and movement of goods on the ramp.
- Elevated security measures on the tarmac by consistently monitoring access points as per TSA regulations while keeping unauthorized personnel from entering restricted areas.
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Connected electrical power unit and hoses to aircraft.
Spa Receptionist
MGM National Harbor
10.2019 - 02.2020
- Boosted client retention rates by maintaining a welcoming environment and building strong relationships with guests.
- Communicated with spa team members if clients canceled or changed appointment times.
- Answered client inquiries with detailed knowledge of spa services and products, boosting sales.
- Managed online bookings and inquiries, expanding spa's reach and accessibility.
- Updated customer records and maintained accurate client information.
- Handled payments and processed credit card transactions.
Education
High School Diploma -
Franklin High School
Reisterstown, MD06-2015
Skills
- Document formatting
- File management
- Workflow management
- Problem-solving abilities
- Data accuracy
- compliance experience
Timeline
Document Preparation Specialist
ARC Document Solutions
08.2025 - Current
Pharmacy Technician
CVS Pharmacy
05.2025 - 07.2025
Cargo Ramp Agent
Amazon Air
07.2021 - 05.2025
Spa Receptionist
MGM National Harbor
10.2019 - 02.2020
High School Diploma -
Franklin High School