Tieasha Reddy
Bronx,NY
Summary
Dynamic professional with a proven track record at MTA New York City Transit, excelling in leadership and problem-solving. Enhanced team productivity through efficient workflows and improved customer satisfaction. Proficient in Microsoft Office Suite and skilled in graphic design, fostering effective communication and collaboration within diverse teams.
Overview
15
15
years of professional experience
Work History
Supervisor
Mta New York City Transit
03.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Cleaner
Mta New York City Transit
12.2016 - 03.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
Mail Handler
Postal Service
11.2014 - 01.2015
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Labeled, weighed and processed mail and packages for efficient distribution.
HHA + PCA
Chinese American Planning Council
08.2010 - 03.2012
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
- Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
- Provided emotional support to patients and their families during difficult times, fostering strong relationships and trust.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided mobility assistance such as walking and regular exercising.
Education
The City College of New York
Skills
- Graphic Design
- Microsoft Office Suite
- Social Media
- Web Design
Applicant
Tieasha Reddy
Bronx , NY
1523 Unionport rd
718-612-2496
Timeline
Supervisor
Mta New York City Transit
03.2024 - Current
Cleaner
Mta New York City Transit
12.2016 - 03.2024
Mail Handler
Postal Service
11.2014 - 01.2015
HHA + PCA
Chinese American Planning Council
08.2010 - 03.2012
The City College of New York
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