Tieela Vigil
Ventura,CA
Summary
Communicative individual with 16 years of experience maintaining high level of hospitality, professionalism and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
18
18
years of professional experience
Work History
Office Assistant III
HSA
Ventura
03.2023 - Current
- Welcome and greet clients at intake.
- Maintained business records by updating customer information.
- Collected and coded various documents to prepare for filing, storage and processing.
- Operated photocopiers, scanners, and computers.
- Maintain confidential client information.
- Check client applications and paperwork for accuracy.
- Copy and image documents to computer systems.
- Research client cases to locate discrepancies.
- Knowledge of CalFresh, Medi-Cal and Cash Aid programs serviced by the County
- Knowledge of MEDS and transactions
- Scheduling of daily duties
- Interactions with different departments
- Incorporate problem solving skills to rectify issues
Behavior Interventionist
360 Behavioral Health
Ventura, CA
11.2022 - 11.2023
- Completed professional development courses, attended industry conferences and read current publications to maintain knowledge of updates to field.
- Used established assessment tools and testing instruments to evaluate referred students.
- Observed students in diverse settings to gauge behaviors.
- Completed continuous assessments and documented updates to care to maintain current records.
- Utilized techniques such as behavior modeling and role-playing to improve interactions between students.
- Modeled social, peer facilitation and peer training to achieve academic, social, emotional and behavioral goals.
- Built relationships with students and guardians through active communication and positive feedback.
- Adapted instructional techniques to appropriate ages and skill levels of supervised students.
- Offered hands-on learning opportunities to develop student self-esteem and life skills.
- Maintained student records in accordance with district standards.
Front Office Assistant
Peppermint Junction
Oxnard, CA
06.2020 - 02.2023
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Collected copays and account balance payments and updated account records.
- Updated office calendars with new appointments and accommodated last-minute schedule changes.
- Retrieved messages from voicemail to forward to appropriate personnel.
- Welcomed visitors and determined nature of business to announce to appropriate personnel.
- Handled cash transactions, verified credit cards and processed vouchers.
- Calculated money due and processed payments.
Lead Teacher
Peppermint Junction
Oxnard, CA
10.2006 - 02.2023
- Organized activities to promote physical, mental and social development of each child.
- Involved parents in student learning to increase family interaction and student support.
- Maintained secure and disciplined classroom to provide positive learning environment.
- Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
- Arranged classrooms to facilitate optimal education for student groups.
- Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
- Researched books and supplemental materials to use with lesson plans.
- Planned and organized variety of activities and field trips to aid mental and physical growth in children.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Graded projects, exams and assignments to track student progression.
Education
Bachelor of Science - Human Services
Kaplan University
Davenport, IA2015
Associate of Science - Child Development
Barstow Community College
Barstow, CA06.2005
Associate of Science - Administration of Justice
Barstow Community College
Barstow, CA06.2005
Skills
- Listening Skills
- Administrative Skills
- Strong Problem Solver
- Data Entry
- Scheduling and Calendar Management
- Conflict Management
- Meeting Planning
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Organizational Skills
- Computer Skills
- Customer Service
- Flexible Schedule
- First Aid/CPR
References
- Deanine Wheeler- Administrative Manager- 707-438-5087
- Brandy Lazar- Realtor at Solomon & Lazar 805-405-3381
Timeline
Office Assistant III
HSA
03.2023 - Current
Behavior Interventionist
360 Behavioral Health
11.2022 - 11.2023
Front Office Assistant
Peppermint Junction
06.2020 - 02.2023
Lead Teacher
Peppermint Junction
10.2006 - 02.2023
Bachelor of Science - Human Services
Kaplan University
Associate of Science - Child Development
Barstow Community College
Associate of Science - Administration of Justice
Barstow Community College
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