Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiekka Smith

West Point,MS

Summary

I am Tiekka Smith. I'm more than a team player, I consider myself as a team builder. I can work with variations or work alone. I'm professional, confidential and humble. I received as associates degree in special education, a bachelors degree in psychology and will obtain my masters degree in workforce education leadership in December, 2024.

Overview

22
22
years of professional experience

Work History

Individuals W/ Developmental Disabilities Trainer

Community Counseling Services
08.2017 - Current
  • Engaged clients in goal-setting and action planning to promote personal growth and positive life changes.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Guided developmentally disabled adults through customized day programs.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Developed effective training plans based on department needs and objectives.

Respite Care Provider

Golden Triangle Planning and Development
04.2002 - 08.2017
  • Maintained hygienic and safe environments through frequent sanitation and cleaning.
  • Assisted ill, disabled and elderly clients by providing companionship, comfort and medicine.
  • Assessed client physical, mental and emotional conditions as well as vital signs.
  • Assisted patients with hygiene, diet and mobility practices.
  • Provided home care and worked at care facilities.
  • Made transportation arrangements and accompanied clients for appointments, errands and outings.
  • Participated in enjoyable activities with clients to provide mental stimulation.
  • Scheduled and facilitated appropriate professional intervention and treatment.
  • Performed cooking, cleaning, and washing linens.
  • Administered prescribed medications and treated minor symptoms and wounds.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Drove clients to doctors' appointments and social outings.
  • Maintained detailed records of services performed on clients.

Education

Master of Science - Workforce Education Leadership

Mississippi State University
Starkville, MS
12-2024

Bachelor of Science - Psychology

Mississippi State University
Starkville, MS
12-2023

Associate of Science - Special Education

East Mississippi Community College
12-2021

Skills

New Hire Training

Group and individual instruction

Planning and coordination

Public Speaking

Creative Problem-Solving

Course Planning

Interpersonal Communication

Materials Preparation

Feedback Delivery

Decision-Making

Coaching and Development

Critical Thinking

Clear Communication

Relationship Building

Compliance Training

Employee Relations

Documentation and Recordkeeping

Training Program Development

Leadership Development

Team Exercises

Training Method Development

Employee Performance Reviews

Timeline

Individuals W/ Developmental Disabilities Trainer

Community Counseling Services
08.2017 - Current

Respite Care Provider

Golden Triangle Planning and Development
04.2002 - 08.2017

Master of Science - Workforce Education Leadership

Mississippi State University

Bachelor of Science - Psychology

Mississippi State University

Associate of Science - Special Education

East Mississippi Community College
Tiekka Smith