Talented Young men who's ready to learn and give back a bit of his knowledge that he got during all this years . I'm a dreamer and i think that with some conviction and abnegation , everything is possible so i'll let you discover what i can be capable of.
Overview
8
8
years of professional experience
Work History
Flex Security Officer
Allied Universal Security Services / Samsung
Plano, TX
01.2024 - Current
Maintained confidentiality of sensitive information related to security operations.
Conducted random searches of personnel bags and vehicles entering the facility.
Issued visitor passes and monitored visitors while they are onsite.
Responded to alarms in a timely manner to prevent further damage or injury.
Patrolled assigned areas to detect suspicious activity and unauthorized persons.
Inspected premises for fire hazards, unlocked doors, broken windows, and other potential security risks.
Interacted with law enforcement officers in providing assistance when needed.
Monitored access control points using CCTV cameras and other surveillance equipment.
Communicated effectively with customers, staff members, supervisors, vendors.
Provided personal protection services for clients when required.
Assistant Manager
7 Eleven Gas Station
Dallas, TX
04.2020 - Current
Managed customer service inquiries and complaints in a timely manner.
Communicated regularly with customers to gain insights into their needs.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Manager
Domino's Pizza
Garland, TX
07.2023 - 01.2024
Enforced customer service standards and resolved customer problems to uphold quality service.
Coached, mentored and trained team members in order to improve their job performance.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Provided leadership during times of organizational change or crisis situations.
Assigned tasks to associates to fit skill levels and maximize team performance.
Entered time and attendance logs in preparation for payroll.
Recruited and hired qualified candidates to fill open positions.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Substitute Teacher
Dallas Isd
Dallas, Texas
09.2022 - 12.2023
Enforced classroom routines to keep students on schedule and operating at consistent level.
Provided classroom instruction outlined in teacher's lesson plans.
Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
Provided notes and reports on school day activities to primary teacher.
Established and enforced rules for behavior and procedures to maintain order among students.
Manager
Domino's Pizza
Newark, NJ
02.2016 - 05.2019
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Trained employees on additional job positions to maintain coverage of roles.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Entered time and attendance logs in preparation for payroll.
Maintained adequate staffing to meet objectives within budget.
Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
Coca-Cola at Universal Protection Services/Allied Universal Security ServiceCoca-Cola at Universal Protection Services/Allied Universal Security Service