Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tien Huynh

Seattle,WA

Overview

7
7
years of professional experience

Work History

Manager

Happy Lemon West Seattle
Seattle, WA
03.2023 - Current
  • Manage daily operations of a high-traffic store, overseeing a team of 9 employees to ensure excellent customer service and smooth business operations.
  • Implement marketing strategies and promotions to boost sales and enhance the customer experience.
  • Improve customer satisfaction by gathering and acting on feedback, maintaining high service standards.
  • Oversee inventory management, ensuring efficient stock levels and reducing waste.
  • Develop training programs for new hires and provide ongoing development for staff, fostering a positive and high-performing team environment.
  • Ensure compliance with health and safety regulations and store policies, maintaining a safe and well-organized environment.

Shift Manager

Tasty Pot
Seattle, WA
08.2021 - 08.2022
  • Managed daily restaurant operations during shifts, ensuring smooth and efficient service for customers.
  • Led and supervised a team of 5 staff members, training them on customer service standards, food safety, and operational procedures.
  • Handled customer inquiries and complaints with professionalism, ensuring positive guest experiences and high satisfaction.
  • Assisted with inventory management and restocking, maintaining accurate stock levels and preventing shortages.
  • Contributed to maintaining a clean, safe, and organized work environment in line with company policies and health regulations.

Office Assistant

Olympic College
Bremerton, WA
11.2018 - 08.2019
  • Provided administrative support to faculty and staff, including scheduling appointments, answering phones, and managing emails.
  • Assisted in data entry and maintaining records, ensuring accuracy and confidentiality.
  • Helped organize events and meetings, including preparing materials and managing logistics.
  • Assisted with student inquiries and provided customer service, helping create a welcoming campus environment.
  • Managed office supplies and coordinated inventory for various departments.

Education

Associate of Arts - Business

Seattle Central Community College
Seattle, WA
06-2021

Skills

  • Team Leadership & Staff Development
  • Inventory & Stock Management
  • Customer Service Excellence
  • Training & Mentoring
  • Time Management & Multitasking
  • Sales & Marketing Strategies
  • Health & Safety Compliance

Languages

English
Professional
Vietnamese
Native/ Bilingual

Timeline

Manager

Happy Lemon West Seattle
03.2023 - Current

Shift Manager

Tasty Pot
08.2021 - 08.2022

Office Assistant

Olympic College
11.2018 - 08.2019

Associate of Arts - Business

Seattle Central Community College

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Tien Huynh