Tien Tran
Sacramento,CA
Summary
Energetically contributed to Carlton Senior Living's customer satisfaction, expertly pairing wine selections and explaining menu intricacies. Skilled in beverage preparation and exceptional customer service, I enhanced dining experiences by ensuring meticulous attention to detail and proactive guest engagement. My adeptness in menu memorization and safe food handling consistently elevated service standards.
Overview
3
3
years of professional experience
Work History
Crew Member
Chuck E Cheese
Sacramento, CA
01.2022 - 08.2022
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Maintained equipment around my work environment to keep a well maintained workplace.
Barista
Graceful Cafe
Sacramento, CA
02.2022 - 04.2023
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Gave samples of popular coffee and tea blends to create sales opportunities.
Wait Staff Member
Carlton Senior Living
Orangevale, California
10.2024 - 01.2025
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Education
High School Diploma -
Luther Burbank High School
Sacramento, CA06-2024
Skills
- Beverage Preparation
- Customer Service
- Inventory Restocking
- Menu Memorization
- Safe Food Handling
- Order Management
Timeline
Wait Staff Member
Carlton Senior Living
10.2024 - 01.2025
Barista
Graceful Cafe
02.2022 - 04.2023
Crew Member
Chuck E Cheese
01.2022 - 08.2022
High School Diploma -
Luther Burbank High School
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