Summary
Overview
Work History
Education
Skills
Selected Publications
Timeline
Generic

Tien Ung

Associate Director, Impact & Learning
Andover,MA

Summary

Dynamic leader with a proven track record at Futures Without Violence and Harvard University, adept in translating research into impactful, principles-focused strategies. Excelled in fostering partnerships, delivering on big bet funding, and driving innovation in community led, healing-centered care. Skilled in organizational design, change management, and transformative systems change complemented by exceptional relationship-building abilities.

Overview

31
31
years of professional experience
2
2
Languages

Work History

Associate Director, Impact & Learning

Futures Without Violence
01.2020 - Current
  • Design, implement, and continuously improve Children Team's knowledge management and evidence building infrastructure, systems, and practices;
  • Work with internal and external partners to center lived experience and integrate current trauma and resilience science and research into actionable insights for domestic violence prevention, practice, program, and policy innovation;
  • Design, implement, and cultivate environments, strategies, resources, and activities to discover and proliferate innovative culturally authentic and responsive knowledge to address impacts of violence on children and families and promote healing and resilience;
  • Mobilize internal leadership for knowledge management as well as team and organizational learning;
  • Leverage human centered design methods and 21st Century science to develop face to face and virtual programming aimed at advancing equity focused, healing centered, resilience driven, and culturally meaningful domestic violence prevention, practice, program, and policy innovation;
  • Collaborate with senior leadership to set strategic direction and priorities for Children's Team ensuring effective alignment with organization wide priorities;
  • Leads planning of national meetings and convenings, advisory boards, and working groups related to advancing care and systems change for children, youth and their families and communities;
  • Cultivates and maintains funder relationships, in collaboration with the Director and President; leads translation of lessons learned into actionable and fundable proposals and strategies.

Program Director, Learning and Impact

Futures Without Violence
11.2019 - 01.2020
  • Established strong partnerships with internal and external stakeholders for collaborative problemsolving.
  • Managed cross-functional teams to deliver exceptional program outcomes within budget and time constraints.
  • Developed high-impact programs for optimal results, focusing on strategic planning and execution.
  • Designed customized training to enhance staff knowledge and skills in applying science of resilience and trauma
  • Collaborated closely with executive leadership to develop strategic plans for long-term growth.
  • Mentored team members for professional development, resulting in increased productivity and job satisfaction.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Led, developed, and established team's north star, bridged the vision to specific and measurable outcomes, and aligned it with organization's overall mission.

Director, Leadership Programs & Initiatives

Center on the Developing Child at Harvard University
10.2015 - 11.2019

Responsibilities & Achievements:

  • Transform Center's leadership portfolio into revenue generating stream; sourced and secured $1,170,000.00 for the portfolio in first 18 months of employment;
  • Grew Center's partnerships with public sector, non-profits, and system leaders to co-create authentic "bench to practice" knowledge transfer for explicit purpose of guiding program improvements, achieving system impact and advancing service to trauma saturated communities and trauma impacted children and families during early childhood;
  • Created, implemented, and managed skills-focused, evidence informed leadership programs ensuring alignment with mission to drive science based innovation to improve lives of children facing adversity;
  • Built capacity of leaders across diverse settings to apply science of adversity and resilience, sustain innovation mindset, successfully lead adaptive change, and promote knowledge transfer strategies that strengthens impact and advances system change efforts;
  • Lead all aspects of impact measurement, program or initiative design and execution, grant related project management, and strategic planning related to field building and leadership development;
  • Led team responsible for Center wide learning and knowledge management, to include developing operational infrastructure and systems for measuring, learning, and evaluating impact across range of portfolios and key indicators;
  • Designed, prototyped, piloted, scaled, and sustained knowledge engineering strategies and practices across Center;
  • Teamed with other Directors at Center to align impact and change agendas, ensure efficiency, reduce redundancy, promote collaboration and increase successful cross-functional learning/teaming.

Assistant Professor

Simmons College
07.2005 - 08.2015
  • 2006 - 2019 Senior Faculty, Post Graduate Trauma Certificate Program
  • 2013 - 2015 Director, Urban Leadership Program
  • 2009 - 2012 Chair, Child and Family Specialty
  • 2005 - 2015 Assistant Professor

Social Worker & Manager

Massachusetts Department of Children and Families
07.1993 - 06.2003
  • 1999 - 2002 Investigation & Assessment Supervisor
  • 1999 - 2002 Child Abuse Hotline Supervisor
  • 1993 - 1999 Child Protection Worker
  • 1994 - 1999 Child Abuse Hotline Investigator

Education

Bachelor of Arts -

Brandeis University
Waltham

MSW -

Boston College, School of Social Work
Chestnut Hill, MA

Ph.D. -

Boston College, School of Social Work
Chestnut Hill, MA

Skills

Excellent leadership acumen and exceptional soft skills, such as relationship management, deep listening, conflict resolution, team building, negotiation, and diplomacy

Strong interpersonal communication, inspiring public speaker, and motivational lecturer

Exceptional organizational skills and unwavering ability to work well under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines

Genuine and deep appreciation for diversity; Ready and willing to respond to cultural differences; Proactively adjust communication practices to minimize cross-cultural misunderstandings

Relatable team leader with a broad network; Ability to attract and retain highly qualified professional team members and provide mentoring and opportunities for growth

Accumulated experience translating bench science and research insights into tangible new products, services, tools, or offerings

Experience working with a variety of leaders and stakeholders from different industries leveraging background in organizational design, change management, content development, curriculum development, program and impact evaluation to achieve better outcomes and stronger impact

20 years of research experience with all stages of the process - strategically designing a research process, leading fieldwork, conducting in-context interviews, completing scoping literature reviews, synthesizing and analyzing inputs, articulating clear insights and directions as a result of synthesizing information, data, and knowledge management etc

Lead new business development efforts to drive investment in core strategies, including engagement with next generation philanthropists, corporate partners, the public sector, and institutional funders

Proven ability and natural inclination towards innovative thinking around organizational strategies and building partnerships

Selected Publications

Timeline

Associate Director, Impact & Learning

Futures Without Violence
01.2020 - Current

Program Director, Learning and Impact

Futures Without Violence
11.2019 - 01.2020

Director, Leadership Programs & Initiatives

Center on the Developing Child at Harvard University
10.2015 - 11.2019

Assistant Professor

Simmons College
07.2005 - 08.2015

Social Worker & Manager

Massachusetts Department of Children and Families
07.1993 - 06.2003

Bachelor of Arts -

Brandeis University

MSW -

Boston College, School of Social Work

Ph.D. -

Boston College, School of Social Work
Tien UngAssociate Director, Impact & Learning